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Future of Oracle centers on the cloud, AI and automation

30 Jan 2019

Oracle deepened its embrace of cloud computing, AI software and IT automation tools in 2018. What can users expect from it in 2019? More of the same, most likely. Read More

Business objects are the future of content services platforms

15 Apr 2019

The focus of enterprise content management must shift from a CSP-based approach to a business object services model in order to meet business needs. Read More

Sabre outage puts its 99.995% uptime goal in question

29 Mar 2019

An airline reservation system outage created long lines for travelers and raised questions about whether Sabre's uptime goals are achievable. They may not be. Read More

Explore data integration products for your organization

27 Jun 2019

Browse through the current data integration products currently available to help you determine which tool best suits your organization's needs. Read More

Checking all the boxes: What to look for in an ECM platform

03 Dec 2018

Before deciding on an ECM platform, create a list of must-have features the ECM applications must offer. What's a must-have feature? It all depends on specific business needs. Read More

SAP's Qualtrics acquisition adds CX to HR and transactional data

13 Nov 2018

X and O data is coming to the forefront for SAP customers following the Qualtrics acquisition this week. A Forrester analyst weighs in on the $8 billion deal. Read More

Sapphire 2018: SAP will take over CRM market, says McDermott

06 Jun 2018

SAP’s chief executive Bill McDermott tells 2018 Sapphire conference the supplier will storm the CRM market with its C/4 Hana business applications suite Read More

Nutanix powers Manchester City Council’s IT

16 Apr 2019

Manchester City Council has made considerable savings since migrating off a traditional architecture in favour of a hyper-converged infrastructure from Nutanix Read More

SAP Q3 2018: Cloud revenue up 39%

18 Oct 2018

SAP’s Q3 2018 results show cloud revenue now at 22% of total and indicate momentum. S/4 Hana customers number 9,500 Read More

Discover the leading platform vendors enabling CX management

16 May 2019

Take a look at these in-depth roundups that detail the leading products that help companies manage their customer experience as well as their notable features and buying options. Read More