35 Results for:

Customer Experience Management Enhances Branding and Success

sponsored by SearchCRM Published: 22 Jul 2019 Ezine

Positive customer experiences play a critical role in the success of your business, and investing in a CX management platform can keep these experiences feeling top tier—read this buyer's handbook for 7 features of...

View Now

Advanced self-service platforms open new customer frontiers

sponsored by SearchCRM Published: 22 Jul 2019 eBook

Customer service and self-service platforms and chatbots can improve the customer experience, but they can also frustrate users. Read this e-book to learn what works, what doesn't and what needs improvement.

View Now

CRM Chatbots of Tomorrow Approach and Engage Customers

sponsored by SearchCRM Published: 09 Jan 2018 eBook

Throughout this handbook, explore the benefits of a chatbot-populated future of AI and why CRM chatbots on social platforms are the new AI-driven CRM tools changing how companies service customers and close sales.

View Now

Five customer experience management lessons learned from ‘Breaking Bad’

sponsored by SearchCRM Published: 25 Nov 2013 eGuide

Access this expert e-guide to learn more about customer experience management through the experiences of fictional character Walter White from the popular television series "Breaking Bad." Read on to learn how ...

View Now

From Disney to dishwashers: Digital CRM to change customer experience

sponsored by SearchCRM Published: 22 Nov 2013 eGuide

Access this expert e-guide to uncover how CRM has changed the entire customer experience and how this kind of technology can truly benefit your organization.

View Now

Small businesses compete in e-commerce with same day shipping

sponsored by SearchCRM Published: 22 Nov 2013 eGuide

Access this expert e-guide to uncover a solution to customer demand for same-day-shipping and how CRM has changed the entire customer experience.

View Now

Social media listening pulls direct opinion, focus groups get personal

sponsored by SearchCRM Published: 22 Nov 2013 eGuide

This expert e-guide examines how your organization can use social media to gain customer insights, as well as the value that older information-gathering methods still bring to the table. Also inside, uncover best ...

View Now

Engaging Customers: New Lessons around Customer Behavior

sponsored by SearchCRM Published: 19 Nov 2013 eGuide

This expert e-guide counts down five customer experience management (CEM) practices that drive success. Also inside, learn how one organization executed an effective mobile CEM strategy. Read on to learn more.

View Now

Best Practices in Customer Experience Management

sponsored by SearchCRM Published: 19 Nov 2013 eGuide

This e-guide from the experts at SearchCRM.com explores the role of social media in customer experience management (CEM), and offers tips, tricks and best practices for driving CEM success.

View Now

Guide to Customer Experience Management Best Practices, Technologies Reader

sponsored by SearchCRM Published: 18 Oct 2013 eGuide

This guide consists of articles that shed light on the new technologies shaping CEM today and offers advice on strategies and best practices organizations can use to optimize customer relations, increase profit and...

View Now