3,420 Results for:Customer relationship management (CRM)

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M&A in action: How Majestic Wine paired with Naked Wines to fuel cloud-led digital transformation

By Caroline Donnelly 03 Jan 2019

Find out how the acquisition of online-only wine retailer Naked Wines in 2015 has shaped the digital transformation plans of its parent company Majestic Wine Read More

Explore data integration products for your organization

By Mary E. Shacklett 27 Jun 2019

Browse through the current data integration products currently available to help you determine which tool best suits your organization's needs. Read More

8 steps to building a website taxonomy

By Jonathan Bordoli 12 Aug 2019

Building a website taxonomy can help make website content better categorized and more easily searchable by users. Here are eight steps to building your own website taxonomy. Read More

How can the SAP CRM system help foster customer service success?

By Jawad Akhtar 03 Oct 2017

A logical extension of the Sales and Distribution component, and part of Business Suite, SAP CRM has components to tackle sales, marketing, service and more. Here's a look. Read More

SuiteWorld 2019: The shifting landscape of the manufacturing industry

By Clare McDonald 10 Apr 2019

At SuiteWorld 2019, the managing director of OSL Cutting Technologies told Computer Weekly about the shifting skills needs of the manufacturing industry, the increased importance of data, and the impact this has on... Read More

Benioff vaunts Google partnership at Dreamforce 2017

By Brian McKenna 07 Nov 2017

At Dreamforce 2017, Marc Benioff announces public cloud partnership with Google in keynote embracing AI-driven fourth industrial revolution Read More

Security Think Tank: Ignorance about data is tantamount to negligence

By Tim Holman 06 Jun 2018

Why is it important to know where data flows, with whom it's shared and where it lives at rest, and what is the best way of achieving this? Read More

2018 UK software budgets double for AI and blockchain

By Brian McKenna 22 Jan 2018

Artificial intelligence and blockchain initiatives are earmarked for a doubling of investment, finds the Computer Weekly/TechTarget IT Priorities survey for 2018 Read More

What do the Google, Salesforce analytics deals mean for CIOs?

By George Lawton 21 Jun 2019

Google and Salesforce's recent multibillion-dollar BI deals have put analytics in the spotlight. What's the import for CIOs -- aside from the fact that data rules? Read More

Cloud contact center benefits include simplicity, integrations

By Katherine Finnell 20 Mar 2018

More organizations are putting their contact center in the cloud to simplify and integrate their agent communications. But other organizations are taking a hybrid approach. Read More