3,409 Results for:Customer relationship management (CRM)

  • Sort by: 

CRM for nonprofits helps organization streamline work

By Sarah Amsler 12 Feb 2019

Wolverine Human Services' adoption of the Salesforce.org Nonprofit Cloud halved foster care licensing time and improved productivity within the agency. Read More

Benioff vaunts Google partnership at Dreamforce 2017

By Brian McKenna 07 Nov 2017

At Dreamforce 2017, Marc Benioff announces public cloud partnership with Google in keynote embracing AI-driven fourth industrial revolution Read More

How to gather and evaluate customer sentiment

By Scott Robinson 01 May 2019

Businesses can harvest customer sentiment from a number of places, including social media, surveys, likes, comment cards, contact centers and word of mouth. Read More

Make marketing automation software choices to fit business needs

By Scott Robinson 28 Mar 2019

Examine what core features leading marketing automation software vendors -- including Adobe, HubSpot and Oracle -- and CRM vendors -- including Microsoft, Salesforce and SAP -- offer. Read More

2018 UK software budgets double for AI and blockchain

By Brian McKenna 22 Jan 2018

Artificial intelligence and blockchain initiatives are earmarked for a doubling of investment, finds the Computer Weekly/TechTarget IT Priorities survey for 2018 Read More

AWS ups the ante to win SAP cloud ERP workloads

By Chris Kanaracus 10 Oct 2019

New AWS high-memory instances geared for SAP ERP implementations reflect an ongoing push by hyperscalers for these lucrative workloads. But many SAP customers are early in their move to the cloud. Read More

Marketing automation tools make personalization possible

By Scott Robinson 15 Nov 2018

Marketing automation software can be a game-changer for sales and marketing departments, as it helps simplify campaign management and gauge the performance of marketing efforts. Read More

UK IT budgets are increasing fast as cloud adoption accelerates - Computer Weekly reader survey

By Bryan Glick 02 Feb 2018

Every year, Computer Weekly conducts a large-scale survey of our readers to find out their IT spending priorities for the year ahead – it’s always an interesting take on what’s happening in IT ... Read More

Security Think Tank: Ignorance about data is tantamount to negligence

By Tim Holman 06 Jun 2018

Why is it important to know where data flows, with whom it's shared and where it lives at rest, and what is the best way of achieving this? Read More

Cloud contact center benefits include simplicity, integrations

By Katherine Finnell 20 Mar 2018

More organizations are putting their contact center in the cloud to simplify and integrate their agent communications. But other organizations are taking a hybrid approach. Read More