3,408 Results for:Customer relationship management (CRM)

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M&A in action: How Majestic Wine paired with Naked Wines to fuel cloud-led digital transformation

By Caroline Donnelly 03 Jan 2019

Find out how the acquisition of online-only wine retailer Naked Wines in 2015 has shaped the digital transformation plans of its parent company Majestic Wine Read More

SAP, OpenText broaden partnership with cloud integrations

By Don Fluckinger 08 May 2019

SAP reveals deeper cloud partnerships with content management vendor OpenText as both legacy platforms entice long-term clients off on-premises systems and into the SAP cloud. Read More

How does WebRTC deliver contextual communication?

By Tsahi Levent-Levi 24 Apr 2017

WebRTC can offer businesses contextual information when communicating inside and outside their organizations. Learn how WebRTC communication provides context for users. Read More

SuiteWorld 2019: The shifting landscape of the manufacturing industry

By Clare McDonald 10 Apr 2019

At SuiteWorld 2019, the managing director of OSL Cutting Technologies told Computer Weekly about the shifting skills needs of the manufacturing industry, the increased importance of data, and the impact this has on... Read More

Buy the right help desk tools to track and resolve incidents

By Gary Olsen 26 Oct 2018

Help desk management tools help admins manage, track and resolve problems. Learn about the leading products and the reporting, communication and support features they offer. Read More

Identity management strategy starts with people, not technology

By Jesse Scardina 10 Jul 2019

Organizations have the tough job of creating an overarching view of identity inside and out of the company. One thing they should remember? Focus on people rather than technology. Read More

Lucidworks CEO talks up ‘data experiences’

By Aaron Tan 15 Feb 2019

Will Hayes discusses Lucidworks’ Asian expansion plans, as well as efforts to help enterprises deliver rich data experiences for employees and customers through AI-augmented search engines Read More

Experts debate whether SAP acquisition of Qualtrics can deliver CX

By Albert McKeon 19 Aug 2019

Ten months after SAP paid $8 billion for the SaaS experience management platform, experts still differ on what Qualtrics adds to SAP's portfolio, especially its C/4HANA CX suite. Read More

Explore data integration products for your organization

By Mary E. Shacklett 27 Jun 2019

Browse through the current data integration products currently available to help you determine which tool best suits your organization's needs. Read More

Teradata sues SAP over Hana for stealing trade secrets

By Brian McKenna 20 Jun 2018

Data warehousing supplier Teradata is suing SAP in a Californian court for stealing trade secrets, copyright infringement and antitrust violations Read More