3,420 Results for:Customer relationship management (CRM)

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SAP intelligent enterprise, C/4HANA are trends to watch in 2019

By Jim O'Donnell 10 Jan 2019

Industry experts sound off on what SAP trends customers should watch in 2019. They also don't mince words about where SAP should head in the New Year. Read More

Dynamics 365 joins Azure and Office 365 in Microsoft UK datacentre

By Cliff Saran 04 May 2017

Hosting Dynamics 365 with Azure and Office 365 is part of Microsoft’s big cloud upsell Read More

Lululemon turns to digital transformation to support consumer community

By Clare McDonald 23 Jan 2017

Athletic apparel retailer’s executive vice-president of digital explains how the brand has used digital transformation to support its core value of a community ecosystem Read More

SAP and Research in Motion unveil CRM app for Blackberry

By Cliff Saran 02 May 2008

SAP and Research In Motion (RIM) have unveiled a mobile customer relationship management (CRM) application for the Blackberry. Read More

Top 10 Middle East stories of 2018

By Karl Flinders 27 Dec 2018

Here are Computer Weekly’s top 10 Middle East enterprise IT stories of 2018 Read More

Scottish councils take a step closer to shared CRM system

By Computer Weekly Staff 13 Aug 2007

The National Customer Relationship Management (CRM) Project for Scotland has selected Lagan as the preferred supplier for its CRM system. Read More

Three-quarters of European firms to expand CRM projects this year, says Gartner

By Antony Savvas 29 Jan 2009

More than three quarters of European customer relationship management (CRM) users are planning to enhance their investments this year despite the recession,...

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Experts: Role-based access to apps can improve productivity, training

By Karen Guglielmo 19 Nov 2009

The hardest part of implementing business process management (BPM), ERP or even customer relationship management (CRM) can be training users to do their jobs using the new tool. To trim that ... Read More

In-depth look at what the Oracle-Microsoft agreement means to CIOs

By George Lawton 10 Jun 2019

The Oracle-Microsoft deal could solve technical problems that curtail cloud strategies, letting CIOs focus on business criteria. It could also introduce new complexity. Read More

Salesforce for B2C helps tire maker grab consumer traction

By Shaun Sutner 05 Nov 2018

Classic tire maker BFGoodrich deploys Salesforce Marketing Cloud for B2C campaigns that communicate directly to consumers and get valuable feedback in return. Read More