3,420 Results for:Customer relationship management (CRM)

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ERP alternatives are small but powerful systems for SMB manufacturers

By Jim O'Donnell 01 Apr 2019

Small manufacturers that want full-functioning ERP systems don't have to go to the major vendors, as smaller ERP companies offer cost-effective systems and more personal service. Read More

Storage the favourite use case for public cloud customers

By Antony Adshead 05 Jul 2017

Despite lingering trust issues, storage and backup are key use cases in the public cloud, says Barracuda survey. Meanwhile, Microsoft Azure is Europe’s favourite cloud provider Read More

AI sales technology trends for 2019 and beyond

By Bridget Botelho 19 Oct 2018

AI automation tools for sales technology have the potential to lead sales teams toward certainty in their decision-making, grow pipelines and reduce risks. Read More

CIO interview: Mike Thomas, CIO, Hobbycraft

By Angelica Mari 16 Feb 2018

The CIO of Hobbycraft, Mike Thomas, speaks to Computer Weekly about the art of digital transformation in retail, the importance of customer experience and getting a good return on investment Read More

The kink in multicloud? Cloud software services built for lock-in

By Jason Sparapani 14 Jul 2017

CIOs have been urged to assemble a panoply of cloud services to get the most out of cloud. Cloud software vendors make that hard to do. Read More

Essential population health management tools: HIE, CRM, data analytics

By Kristen Lee 06 Apr 2017

With population health management tools, one size does not fit all and that's why it's important to include a mixture of technologies including HIEs, CRM and data analytics. Read More

Salesforce implementation offers window into partner management

By Rowena Lindsay 13 Sep 2018

Implementing Salesforce Sales Cloud, Service Cloud and Community Cloud has enabled a national window treatment company to streamline its operations. Read More

Amazon Go strives to put a stake in the e-commerce market

By Jeff Kaplan 21 Dec 2016

Amazon is carving out new capabilities in the e-commerce market with its Amazon Go service -- which may have a profound impact on CRM, according to expert Jeff Kaplan. Read More

Nimble offers Nimble Cloud Volumes all-flash cloud storage

By Antony Adshead 27 Feb 2017

Hybrid and all-flash array maker extends offer to the cloud with Nimble Cloud Volumes cloud storage that can be provisioned for compute on Amazon or Microsoft clouds or on-premise Read More

App integration remains a hurdle in adopting SaaS technology

By Joel Shore 28 Nov 2017

The allure of SaaS architecture was to simplify IT and cut costs. The reality is on-premises silos often reappear in the cloud, requiring integration. Read More