3,419 Results for:Customer relationship management (CRM)

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Kone brings elevator maintenance online with IBM Watson and Salesforce

By Eeva Haaramo 18 Apr 2017

Lift manufacturer is using sensors and artificial intelligence to support its maintenance staff Read More

SAP intelligent enterprise, C/4HANA are trends to watch in 2019

By Jim O'Donnell 10 Jan 2019

Industry experts sound off on what SAP trends customers should watch in 2019. They also don't mince words about where SAP should head in the New Year. Read More

Build a martech stack beginning with CRM, marketing automation and CMS

By Jesse Scardina 18 May 2017

There are about 5,000 vendors in the marketing technology space, but you may need only about three for a complete martech stack. Here's how to choose the right ones. Read More

Pros and cons of CRM software

By Cliff Saran 05 Jun 2017

Computer Weekly reviews the latest research into the leading customer relationship management and customer experience software providers Read More

Bring DevOps agility to business with NSX networking and Kubernetes

By Alastair Cooke 31 Jul 2017

Even though Kubernetes is the container orchestration gold standard, it needs a little help integrating microservices-based apps into enterprise networks. That's where NSX comes in. Read More

Salesforce for B2C helps tire maker grab consumer traction

By Shaun Sutner 05 Nov 2018

Classic tire maker BFGoodrich deploys Salesforce Marketing Cloud for B2C campaigns that communicate directly to consumers and get valuable feedback in return. Read More

AI sales technology trends for 2019 and beyond

By Bridget Botelho 19 Oct 2018

AI automation tools for sales technology have the potential to lead sales teams toward certainty in their decision-making, grow pipelines and reduce risks. Read More

Salesforce implementation offers window into partner management

By Rowena Lindsay 13 Sep 2018

Implementing Salesforce Sales Cloud, Service Cloud and Community Cloud has enabled a national window treatment company to streamline its operations. Read More

Maximize and manage customer experience with CEM tools

By Christine Parizo 28 Mar 2019

CEM software provides the technological support necessary to successfully manage the customer experience. Discover the extensive benefits the right platform can provide. Read More

Five ways to cut the risk of Salesforce

By John R Rymer 30 May 2017

Best practices for IT professionals seeking to implement Salesforce’s product portfolio Read More