3,418 Results for:Customer relationship management (CRM)

  • Sort by: 

ERP alternatives are small but powerful systems for SMB manufacturers

By Jim O'Donnell 01 Apr 2019

Small manufacturers that want full-functioning ERP systems don't have to go to the major vendors, as smaller ERP companies offer cost-effective systems and more personal service. Read More

Agony aunt as a service

By Nick Booth 12 Jul 2018

Impartner’s chief marketing officer Dave R Taylor has some helpful advice for those trying to increase and improve their partner communities Read More

Middle East faces IT talent crunch

01 Mar 2018

Countries in the Middle East are adopting the latest technologies at such a rapid rate that the region faces an IT skills shortage Read More

In-depth look at what the Oracle-Microsoft agreement means to CIOs

By George Lawton 10 Jun 2019

The Oracle-Microsoft deal could solve technical problems that curtail cloud strategies, letting CIOs focus on business criteria. It could also introduce new complexity. Read More

IAM a core building block for GDPR compliance

By Warwick Ashford 10 Apr 2017

Identity and access management is key to enabling organisations to become compliant with the GDPR, increase security and improve customer relationships, according to a senior analyst at KuppingerCole Read More

Virgin Atlantic finds community benefit with Salesforce

By Brian McKenna 25 Oct 2016

Airline’s business-to-business and cargo divisions have found Salesforce CRM to offer a “family feel” beyond the software Read More

Amdoc CRM integrates DB/2

By Antony Savvas 17 Jun 2008

Customer relationship management (CRM) firm Amdocs will now embed the IBM DB2 Data Server and the IBM Optim Data Growth system in its CRM platforms to help deliver improved operational performance to users. Read More

DataCore IT survey shows gradual uptake of new storage technologies

By Carol Sliwa 25 May 2017

A DataCore IT survey on the state of software-defined storage, hyper-converged systems and cloud storage showed a gradual uptake of some of the most heavily promoted new technologies. For instance, ... Read More

Driving change is key barrier in APAC digital transformation

08 Mar 2017

Rallying employees and business partners around digital engagement efforts is just one of the challenges facing companies in the region Read More

Amazon call center service extends AWS tools' reach

By Trevor Jones 30 Mar 2017

A new Amazon call center service represents yet another market for AWS to disrupt, but its real draw could be its integration with existing AWS tools. Read More