3,398 Results for:Customer relationship management (CRM)

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Top 10 business applications stories of 2016

By Brian McKenna 22 Dec 2016

Artificial intelligence and machine learning, along with the internet of things, have been the emerging elements in business applications in 2016. Cloud, too, has shaped supplier agendas Read More

Salesforce for nonprofits enables Year Up to track people, metrics

By Don Fluckinger 01 Dec 2017

Running the IT backbone for a national nonprofit that benefits young adults requires CRM-style management of donors, educational entities, employers and students. Read More

Dangaard against e-commerce and PIM problems

10 Aug 2007

Improved customer relationship management (CRM) is one of the products of Dangaard Telecom’s decision to implement the Commerce Suite Enterprise Edition solution from hybris. Read More

British Army draws on infrastructure refresh and automation to power DevOps drive

By Caroline Donnelly 22 Jun 2017

Army opens up about how a move to adopt a software-defined datacentre setup has helped DevOps to take hold in the organisation Read More

Three Northamptonshire councils procure CRM

By Will Hadfield 24 Oct 2006

Three Northamptonshire councils have jointly procured a customer relationship management (CRM) application from software supplier Lagan in an £800,000 deal. Read More

IAM technology brings vital protection to unstructured content

By Jonathan Bordoli 04 Apr 2017

IAM technology helps protect unstructured content by facilitating access for the right identities and content processes and procedures within the enterprise. Read More

On-demand CRM is on the up

09 Sep 2005

Hosted customer relationship management (CRM) is competing with traditional licensing as the most popular delivery method for applications. Read More

On-demand cuts costs, increases success rate of CRM

23 May 2006

Hosted customer relationship management (CRM) vendors are winning over customers with offerings that are cheaper and easier to implement than on-premise products. Read More

HubSpot Conversations adds chatbots, collaborative inbox

By Jesse Scardina 21 Aug 2018

HubSpot sales, marketing and service hubs get new features with Conversations, previewed last year and going live this month. Read More