3,398 Results for:Customer relationship management (CRM)
- Sort by:
Data dominance the prize in Salesforce ERP integration moves
11 Oct 2018Following the MuleSoft acquisition in March, the Dreamforce conference reinforces the cloud CRM leader's ambition to become the front end to enterprise data. Read More
Siebel closes function gap for on-demand CRM
19 Jan 2005Siebel launched its assault on the on-demand customer relationship management (CRM) market with its latest release.... Read More
Oracle Siebel CRM On Demand targets partner relationship management
11 Jan 2008Oracle and its partners can now sell subscriptions that let customers extend their Siebel CRM On Demand and improve partner relationship management. Read More
Buyers guide to cloud computing
24 May 2010Of all the types of cloud service, the cloud application market is the most mature. Salesforce.com, for instance, has more than 54,000 subscribers, making it the most successful cloud application provider with its ... Read More
Customer experience must be digital focus for banks
19 Mar 2018Omni-channel technologies can help banks stand out from their rivals, but a good customer experience should be their goal Read More
GDPR customer data compliance for service and support teams
09 May 2018Getting your Salesforce-powered customer service and support staff ready for GDPR involves more than just the free Trailhead training module. But it's a start. Read More
Siebel will be the centrepiece of next-generation Oracle Fusion CRM
13 Jun 2006Siebel CRM will be the centrepiece of Oracle’s next-generation Oracle Fusion customer relationship management (CRM) applications platform, the software giant said today (13 July). Read More
Put the customer first and reap the reward
19 Feb 2018How businesses can develop a granular understanding of their customers’ needs in a hyper-connected world Read More
The benefits of CRM tools go beyond traditional customer engagement
10 May 2017By implementing customer relationship management tools, organizations have the potential to make significant improvements in marketing efficiency, sales and customer service. Read More
Customer relationship management tools revolutionize engagement
18 Apr 2017Changing customer habits and technology usage spur a whole new set of customer relationship management tools that can provide faster access to information. Read More