3,420 Results for:Customer relationship management (CRM)

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National Army Museum uses Tide for future personalisation plans

By Clare McDonald 25 Jul 2017

Following renovations to its physical space, the National Army Museum used Talisman’s Tide platform to integrate its current systems and allow for personalisation in the future Read More

How can SAP Hybris help the utilities industry?

By Jawad Akhtar 13 Jan 2017

As competition from alternative energy sources encroaches on utility companies' stronghold, their need to create positive relationships with customers is more important than ever. Read More

LiveWorx 2017: The physical and digital convergence era is here

By Sharon Shea 26 May 2017

PTC is ready to help customers ride the physical and digital convergence wave, as witnessed at LiveWorx 2017. Read More

IT managers look to deploy BI, analytics in the cloud

By Brian Holak 23 Jan 2019

More organizations plan to use cloud-based BI and analytics and focus on data governance and predictive analytics, TechTarget's 2019 IT Priorities Survey found. Read More

SAS addresses the needs of Amdocs’ telecom customers

22 Feb 2005

A partnership between Amdocs and SAS Institute will provide much-needed customer relationship management (CRM) analytics to... Read More

Top 10 business applications stories of 2016

By Brian McKenna 22 Dec 2016

Artificial intelligence and machine learning, along with the internet of things, have been the emerging elements in business applications in 2016. Cloud, too, has shaped supplier agendas Read More

Evaluate CRM platforms and marketing tools to stay competitive

09 Oct 2017

The right CRM products can give organizations a competitive edge by helping them identify, attract and retain customers. Learn how to select the right tools for your organization. Read More

CRM hits the spot for half of UK business

By Tash Shifrin 04 Jul 2006

UK firms’ satisfaction with their customer relationship management (CRM) applications has improved over the past two years, research has shown. Read More

CRM investment continues despite dissatisfaction

By Warwick Ashford 16 Jul 2007

Many companies believe their investments in customer relationship management (CRM) systems are not delivering business value, but few have any metrics in place a study by PMP Research shows. Read More