3,398 Results for:Customer relationship management (CRM)

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Global public cloud spend to soar by 25% this year, says IDC

By Caroline Donnelly 22 Feb 2017

Market watcher’s latest public cloud market forecast highlights growing demand for off-premise services across the globe Read More

SAP to enter hosted CRM market

By Antony Savvas 31 Jan 2006

SAP is planning to announce its entry into the hosted customer relationship management (CRM) market this week, to take on the likes of Salesforce.com and Siebel. Read More

CDC sets sights on Onyx takeover

By Antony Savvas 03 Jan 2006

CDC Software is trying to take over fellow customer relationship management (CRM) supplier Onyx Software for around $50m (£30m). Read More

DHL chooses Salesforce.com CRM to centralise global operations

By Antony Savvas 18 Feb 2005

DHL Global Mail has implemented the Salesforce.com subscription-based customer relationship management (CRM) package for its... Read More

Top 10 AI stories of 2018

By Cliff Saran 21 Dec 2018

From smart speakers to deep learning and ethics, 2018 has been the year that AI peaked in terms of hype Read More

Intuit moves into CRM market

27 Aug 2003

Tax software maker Intuit moved into the customer relationship management (CRM) market with its QuickBooks Customer Manager. Read More

VIPedge: Toshiba cloud UC service product overview

By Chris Partsenidis 25 Jul 2016

VIPedge, the Toshiba cloud UC system, implements unified communications as a service with strong support help and integration with existing Toshiba IP PBX units. Read More

CRM system to boost fundraising for blind

By Antony Savvas 05 Jan 2005

The Royal National Institute of the Blind (RNIB) is to use a customer relationship management (CRM) system as part of its attempt... Read More

An expert shares the secret to CX software

By Valerie Silverthorne 17 May 2016

UX versus CX -- which is more important? Expert Richard Trigg explains why software developers always need to think about a customer's experience first. Read More

Airline personalizes the customer journey with Salesforce

By Lauren Horwitz 21 Sep 2015

Membership-based airline Surf Air wanted to better tailor its upselling and marketing to its customers, so it turned to Salesforce. Read More