3,398 Results for:Customer relationship management (CRM)

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Gigya is consumer identify leader, finds KuppingerCole

By Warwick Ashford 24 Nov 2016

Gigya, Ping Identity, Salesforce, ForgeRock are the current leaders in the consumer identity and access management market, according to a report by KuppingerCole Read More

Unit4 adds machine learning to services-centric ERP system

By Brian McKenna 08 May 2017

Unit4, which majors on business applications software for professional services firms and universities, adds machine learning to its product suite, as announced at a customer event in Rotterdam Read More

Why cloud disruption will shift the dynamics of IT budgets

By Cliff Saran 23 Jun 2016

Cloud computing is set to become one of the most disruptive forces of IT spending since the dawn of the digital age Read More

Healthcare CRM boosted by Salesforce entry

By Shaun Sutner 22 Dec 2015

Customer relationship management in healthcare is getting a boost from Salesforce's move into health IT, but other vendors, such as hc1.com, are already occupying the space. Read More

O2 business customers get new upgrade finance options

By Alex Scroxton 24 Sep 2015

O2 UK picks Equiniti Pancredit to manage easier upgrades for its small business customers Read More

Zoho CRM platform overview

By T.J. Houpes 18 Aug 2015

Zoho's cloud-based CRM platform helps businesses manage the key aspects of their customer engagement strategies. Read More

Salesforce gears up for e-commerce with Demandware deal

By Clare McDonald 15 Jun 2016

CRM and cloud platform software company Salesforce is set to acquire Demandware -- taking its cloud-commerce software offering with it Read More

Norfolk County Council on the hunt for ICT boss

By Lis Evenstad 29 Feb 2016

The council is looking for a head of ICT and information management to drive its transformation programme, with a potential salary of up to £115,000 Read More

Salesforce Field Service Lightning gets appointment, scheduling upgrades

By Jesse Scardina 19 Apr 2018

While the new Field Service Lightning features will help Salesforce users connect customers to their service needs, it lacks any of that Einstein touch of other Salesforce products. Read More

SSA gets Epiphany on acquisition spree

By Tash Shifrin 04 Aug 2005

Enterprise resource planning software supplier SSA Global Technologies is to acquire customer relationship management (CRM) software firm Epiphany in a $329m deal. Read More