3,163 Results for:Customer relationship management (CRM)

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GDPR customer data compliance for service and support teams

By George Lawton 09 May 2018

Getting your Salesforce-powered customer service and support staff ready for GDPR involves more than just the free Trailhead training module. But it's a start. Read More

Does the Episerver Digital Experience Cloud fit your WCM needs?

By Mary E. Shacklett 31 Oct 2016

Episerver Digital Experience Cloud offers users a responsive design-based web content management platform with tools for creating and managing digital content. Read More

Sugar 4.0 open source CRM to be released

By Antony Savvas 09 Dec 2005

SugarCRM plans to launch the next version of its open source customer relationship management (CRM) platform next week, with several new features to aid companies’ sales and marketing. Read More

Microsoft and Alcatel target midsize CRM market

20 Apr 2006

Customer relationship management (CRM) and contact centre products for medium-sized companies with contact centres of 25 to 150 agent positions across Europe are the goal of a new alliance between Microsoft and ... Read More

Web services lead the way to CRM

By Arif Mohamed 04 Sep 2006

On-demand CRM: Why customer relationship management software is at the front of the pack in the fast-growing area of on-demand hosted business applications Read More

Microsoft snaps Office to ERP products

By Tash Shifrin 22 Feb 2006

Microsoft has launched a collection of software that will allow users to access data from its Dynamics enterprise resource planning (ERP) and customer relationship management (CRM) applications through the Office ... Read More

Charlotte Hornets use Phizzle built on HANA to analyze fan behavior

By Jim O'Donnell 06 Feb 2017

Chris Zeppenfeld of the Charlotte Hornets explains how Phizzle FanTracker, a data warehouse built on the SAP HANA database, helps the team get to know its fan behavior better. Read More

Dutch government uses Microsoft Dynamics to improve recruitment

03 Oct 2016

Government recruitment and career management of senior civil servants in the Netherlands has been improved through a Microsoft Dynamics implementation Read More

IBM refreshes all-flash DS8880 series with PCIe 3.0 enclosures

By Antony Adshead 12 Jan 2017

IBM adds an F to existing DS8884, DS8886 and DS8888 all-flash and hybrid arrays with addition of PCIe 3.0 disk connectivity, but stops short of NVMe capabilities Read More

In pursuit of agility: empowering the citizen integrator

18 Dec 2017

Agile IT is something that a lot of customers want help with and Erica Langhi, senior solution architect, Red Hat, casts her eye over the current market landscape Read More