3,430 Results for:Customer relationship management (CRM)

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Healthcare CRM boosted by Salesforce entry

By Shaun Sutner 22 Dec 2015

Customer relationship management in healthcare is getting a boost from Salesforce's move into health IT, but other vendors, such as hc1.com, are already occupying the space. Read More

Buh-bye CRM Live

By Barb Darrow 27 Mar 2008

Microsoft is about to change the branding of CRM Live before CRM Live is officially out the gate, sources say. Word is when the Microsoft-hosted customer relationship management goes fully -- um -- ... Read More

Liz Roche

Look no further for advice on sales force automation technology and best practices. Liz Roche is an industry-recognized CRM expert whose domain includes extensive research and consulting around sales. Her philosophy is based on the customer as the CRM design point and she advocates a holistic approach to the customer lifecycle: looking across the entire sales ecosystem to see how it interacts with the extended selling team to identify weak links and opportunities. This approach enables facilitation of rapid change in sales effectiveness.Read More

Why cloud disruption will shift the dynamics of IT budgets

By Cliff Saran 23 Jun 2016

Cloud computing is set to become one of the most disruptive forces of IT spending since the dawn of the digital age Read More

How going cloud native can increase app agility

By Clive Longbottom 23 Oct 2017

We look at how cloud-native applications can deliver far more dynamic support to meet an organisation’s needs Read More

How to simplify IT integration

By Cliff Saran 19 May 2017

Pressure on IT is mounting and point-to-point integration does not scale. Opening up APIs is one of the approaches now being considered Read More

Gigya is consumer identify leader, finds KuppingerCole

By Warwick Ashford 24 Nov 2016

Gigya, Ping Identity, Salesforce, ForgeRock are the current leaders in the consumer identity and access management market, according to a report by KuppingerCole Read More

Norfolk County Council on the hunt for ICT boss

By Lis Evenstad 29 Feb 2016

The council is looking for a head of ICT and information management to drive its transformation programme, with a potential salary of up to £115,000 Read More

Salesforce gears up for e-commerce with Demandware deal

By Clare McDonald 15 Jun 2016

CRM and cloud platform software company Salesforce is set to acquire Demandware -- taking its cloud-commerce software offering with it Read More