3,163 Results for:Customer relationship management (CRM)

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MongoDB podcast: Portals portend future uses

By Jack Vaughan 30 Jun 2015

The Talking Data podcast goes to MongoDB World and sees enterprise uses for the NoSQL database, including a look at what payroll company ADP does with MongoDB. Read More

How Orange France engaged influencers to launch its IoT service

By Alex Scroxton 22 Mar 2016

Orange France engaged influencer marketing specialist Traackr to successfully launch its Homelive internet of things (IoT) service Read More

Peoplesoft offers new CRM functions

19 Dec 2002

Peoplesoft has launched what it calls the most significant release of its customer relationship management (CRM) software since... Read More

Success of AI and enterprise collaboration tools depends on ecosystem

By Ericka Chickowski 04 May 2017

The other 'AI' stands for application integration. Microsoft, Salesforce and Oracle should be judged on how well their platforms and enterprise collaboration tools integrate. Read More

Firms must work out their CRM needs before implementation

06 Mar 2003

Although most customer relationship management (CRM) software rollouts fail, a company that does its homework beforehand can... Read More

A buyer's guide to the top ERP systems

06 Oct 2015

ERP systems use complex software that comes in many varieties. Learn how to evaluate and invest in top ERP systems for your organization. Read More

Key elements to success in consumer identity management

By Warwick Ashford 01 Nov 2018

Success in consumer identity management is not just about getting the technology right, it is also about keeping in mind the consumer needs, preferences and concerns, says KuppingerCole Read More

How InterContinental Hotels connects with real-time marketing

By Clare McDonald 24 Nov 2016

InterContinental Hotel Group’s European marketing manager, Charlie Aspey, tells Computer Weekly how the firm has deployed dynamic email marketing across all its hotel brands Read More

Firms giving CRM another go

28 Jun 2006

Worldwide customer relationship management (CRM) software revenue topped £3.1bn in 2005, up nearly 14% from 2004, as companies look at ways to fuel new revenue growth rather than cut costs suggests analyst firm ... Read More

What's behind the proliferation of Salesforce PaaS offerings?

By Jeff Kaplan 10 Feb 2016

Salesforce has announced its vision for a single app development platform. But as more PaaS offerings launch, meeting that goal isn't likely in the immediate future. Read More