3,413 Results for:Customer relationship management (CRM)

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ShoreTel offers single UC client trend for cloud, on-premises software

By Antone Gonsalves 20 Aug 2015

ShoreTel launched a single UC client for cloud and on-premises software designed to ease use of both. Read More

Essential Linux server software for enterprises

By Jack Wallen 16 Oct 2015

Businesses can deploy a mix of Linux server software offerings to take advantage of the cost and flexibility benefits of open source. Read More

HIMSS notebook: EHR trends embraced by vendors with AI and CRM

By Scott Wallask 15 Mar 2018

EHR trends were among the news at HIMSS 2018. Cerner and Salesforce are teaming to bring patient data into healthcare CRM. Meanwhile, Epic and Nuance promoted an AI assistant. Read More

SAP releases SAP Customer Relationship Management

05 Dec 2007

SAP has introduced the next version of SAP Customer Relationship Management (SAP CRM), a component of its SAP Business Suite enterprise software. Read More

Raising IT’s game through effective business relationship management

By Robina Chatham 31 Aug 2016

Business relationship managers in an organisation have a vital role to play in enabling digital transformation Read More

CRM to boost public services

10 Nov 2001

The principles of customer relationship management (CRM) could transform the delivery of government services, but problems of... Read More

CIO interview: Jon Cheyne, IT director, National Theatre

By Cliff Saran 16 Mar 2017

We speak to the IT head at the National Theatre about what it means to have a 99% cloud strategy Read More

Microsoft acquires VoloMetrix to improve Office 365 data analytics

By Tracee Herbaugh 10 Sep 2015

Microsoft acquired VoloMetrix to mine Office 365 data for better intelligence on employee productivity. Read More

Microsoft and LinkedIn: Nadella spends like he means it

By Cliff Saran 16 Jun 2016

To pay $26.2bn for a social network that has failed to grow its income may be poor judgement – but Microsoft’s plans are far-reaching Read More

RightNow offers Siebel users CRM free for six months

By Antony Savvas 17 Nov 2005

RightNow Technologies is offering Siebel users six months free use of its on-demand customer relationship management (CRM) platform, in an attempt to poach them away from Oracle, which is in the process of ... Read More