3,163 Results for:Customer relationship management (CRM)

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IFS Applications provides enterprises full-fledged cloud ERP software

By Mary E. Shacklett 09 Jun 2016

Deployed on premises, in the cloud or as a hybrid, IFS Applications is a well-rounded and well-supported cloud ERP software suite. Read More

Essential Linux server software for enterprises

By Jack Wallen 16 Oct 2015

Businesses can deploy a mix of Linux server software offerings to take advantage of the cost and flexibility benefits of open source. Read More

Councils to resell cut-price CRM solution

23 Sep 2002

A group of 35 councils is planning to market a customer relationship management (CRM) system suitable for local authorities,... Read More

Open for business: Microsoft on using cross-industry collaboration to drive AI use in the enterprise

By Caroline Donnelly 27 Sep 2018

Microsoft's multi-year effort to drive adoption of artificial intelligence technologies has entered a new phase, with the firm banking on openness and cross-industry collaboration to boost enterprise take-up Read More

BT subsidiary Open Orchard stirs up CRM market with Netledger's Netsuite

28 Nov 2002

The small to medium business customer relationship management (CRM) market is heating up as BT Group forms a subsidiary, Open... Read More

Creating customer loyalty for small businesses

By Lena J. Weiner 07 Feb 2014

Creating customer loyalty doesn't have to be a daunting prospect for small businesses. Brent Leary reveals his favorite tips for SMBs. Read More

Microsoft acquires VoloMetrix to improve Office 365 data analytics

By Tracee Herbaugh 10 Sep 2015

Microsoft acquired VoloMetrix to mine Office 365 data for better intelligence on employee productivity. Read More

CRM in healthcare: Hospitals focus on lifetime value of customers

By Kristen Lee 22 Dec 2016

Salesforce chief medical officer discusses why CRM in healthcare is important, how it can strengthen patient relations, and why healthcare CIOs are increasingly embracing it. Read More

WPC 2015: HP, Tech Data, Nintex expand channel offerings

By Lynn Haber 17 Jul 2015

Lots of vendors issued press releases at Microsoft's WPC 2015 this week; here are a few more for SearchITChannel readers: HP HP ServiceOne partners have several new offerings that target Microsoft ... Read More

Making CRM part of your customer engagement strategy

By Brent Leary 17 Aug 2015

One of the best ways to justify the purchase of CRM software is to explore how other organizations use it in their customer engagement strategies. Read More