3,430 Results for:Customer relationship management (CRM)

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WPC 2015: HP, Tech Data, Nintex expand channel offerings

By Lynn Haber 17 Jul 2015

Lots of vendors issued press releases at Microsoft's WPC 2015 this week; here are a few more for SearchITChannel readers: HP HP ServiceOne partners have several new offerings that target Microsoft ... Read More

Making CRM part of your customer engagement strategy

By Brent Leary 17 Aug 2015

One of the best ways to justify the purchase of CRM software is to explore how other organizations use it in their customer engagement strategies. Read More

Councils to resell cut-price CRM solution

23 Sep 2002

A group of 35 councils is planning to market a customer relationship management (CRM) system suitable for local authorities,... Read More

Integrating social media tools with CRM systems

18 Sep 2013

Integrating social media tools with existing company systems, such as customer relationship management systems, can be challenging. Read More

Microsoft and LinkedIn: Nadella spends like he means it

By Cliff Saran 16 Jun 2016

To pay $26.2bn for a social network that has failed to grow its income may be poor judgement – but Microsoft’s plans are far-reaching Read More

Raising IT’s game through effective business relationship management

By Robina Chatham 31 Aug 2016

Business relationship managers in an organisation have a vital role to play in enabling digital transformation Read More

BT subsidiary Open Orchard stirs up CRM market with Netledger's Netsuite

28 Nov 2002

The small to medium business customer relationship management (CRM) market is heating up as BT Group forms a subsidiary, Open... Read More

What to expect in the Infusionsoft CRM platform

By T.J. Houpes 14 Aug 2015

Infusionsoft's CRM platform helps small businesses manage the key aspects of their B2B and B2C customer engagement strategies. Read More

Apple Business Chat powers Npower’s smart meter switch

By Alex Scroxton 14 Feb 2019

Energy supplier is using Apple Business Chat to help users through the process of switching onto new smart gas and electricity meters Read More

CRM skills training essential for system management

By Geneva Stephens 02 Mar 2015

The right CRM training is crucial to the management and development of a CRM system. Make sure your staff has the right CRM skills to survive. Read More