3,413 Results for:Customer relationship management (CRM)

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Upgrades to Salesforce PRM app target high-tech, manufacturing

By Jesse Scardina 21 Jul 2017

By upgrading its Sales Cloud PRM capabilities, users can now easily deploy partner channel processes, including discounting and website branding. Read More

Improving customer engagement strategies with CRM tools

By Brent Leary 07 Jul 2015

There are several different types of CRM tools that can be used to improve your customer engagement strategies. Read More

Multimedia-based multichannel CRM still faces uphill battle

By Ashley Smith 16 Feb 2015

Today's customer service requires that companies use the channels customers prefer. But customers still eye new channels like video chat suspiciously. Read More

How to use services to balance Oracle RAC database workloads

By Brian Peasland 25 Jan 2016

Database administrators can use Oracle's services mechanism to improve application performance and better manage clustered Oracle RAC databases. Expert Brian Peasland explains how. Read More

Social CRM software is more than just a spin on traditional CRM

By Scott Robinson 08 Dec 2016

Social CRM software is more than just the latest trend in the CRM world. With it, enterprises can intimately engage with their customers and build valuable business relationships. Read More

Integration is key to Office 365’s progress

By Bob Tarzey 14 Aug 2017

We look at how Microsoft Office 365 works and how far it has gone towards becoming a platform for integrating other tools Read More

SAP launches 'simple' CRM push with new SAP Hybris tools

By Jim O'Donnell 21 Sep 2015

SAP says its new software is aimed at bringing CRM into the new digital era; Forrester report shows strong growth for IoT implementations. Read More

Why designing for mobile CRM has been falling flat

By Danny Estrada 02 Feb 2015

While companies are hot to trot on mobile CRM, they can lose sight of the purpose of mobile tasks: to bring efficiency and productivity. Read More

Hutchison Whampoa launches Hue wholesaling for mobile virtual network operators

By Alex Scroxton 17 Apr 2015

Hutchison Whampoa launches mobile wholesaling business Hue to help mobile virtual network operators (MVNOs) expand internationally Read More

Microsoft CEO Satya Nadella highlights importance of sharing the wealth of digital transformation

By Caroline Donnelly 25 Sep 2018

During the opening keynote of the Microsoft Ignite conference in Orlando, Florida, the company CEO Satya Nadella talked up the importance of ensuring the spoils of digital transformation are spread far and wide in ... Read More