3,163 Results for:Customer relationship management (CRM)

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AI winter is coming? Not this time, Tom Davenport says

By Ed Burns 26 Dec 2018

A new AI winter, or downturn, is unlikely, even if the current slew of inflated expectations surrounding AI predicts inevitable disappointment, analytics expert Tom Davenport says. Read More

Public sector needs 3,000 CRM experts for e-government target

04 Apr 2002

Some 3,000 customer relationship management (CRM) application specialists are needed as the public sector in the UK attempts to... Read More

Adobe Marketing Cloud CRM platform overview

By T.J. Houpes 18 Aug 2015

Adobe's CRM platform, Marketing Cloud, aims to help users drive and manage the sales, marketing and customer support facets of their business. Read More

IBM and E.piphany join forces for CRM

23 Jul 2002

IBM and E.piphany are expected to announce an agreement to integrate E.piphany's customer relationship management (CRM) solutions... Read More

Tapping CRM for Sarbanes-Oxley compliance

By Barney Beal 11 Nov 2003

Find out how to tap your customer relationship management (CRM) software for Sarbanes-Oxley compliance, and what SAP is doing to make the process simpler. Read More

Using CRM systems for more than your sales department

By Geneva Stephens 01 Apr 2015

You can use CRM systems to manage processes in business units other than sales. Read More

TUI develops apps to keep in touch with holidaymakers all year

By Bill Goodwin 27 Nov 2015

Travel group plans to create mobile apps for holidaymakers to ask questions, book excursions and potentially plan their next trip Read More

Baan looks to make a fresh start

21 Jan 2002

Business software vendor Baan has announcing a rebranded and upgraded release of its customer relationship management (CRM)... Read More

Siebel to build best practice into CRM kit

12 Sep 2002

Siebel has defended its large catalogue of customer relationship management (CRM) products and said it hopes to capitalise on its... Read More

PeopleSoft to focus on vertical CRM apps

01 Mar 2002

PeopleSoft this year plans to focus on vertically oriented customer relationship management (CRM) packages, setting its sights on... Read More