3,420 Results for:Customer relationship management (CRM)

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IT teams take steps to simplify big data analytics process

By Craig Stedman 14 Dec 2016

Companies such as Yahoo, Merck, Macy's and eBay have moved to clear obstacles that were blocking the path to success with big data analytics applications. Read More

Monthly round-up

23 May 2002

Edify upgrades CRM solutionEdify has released version 8.0 of its enterprise-based customer relationship management (CRM) system... Read More

Can a project scope definition prevent SAP scope creep?

By Jawad Akhtar 31 Oct 2015

By developing a project scope definition, you can ensure that an SAP implementation stays on track. Read More

Brent sets CRM pace for councils

24 Jan 2002

The London Borough of Brent expects its e-shop Pathfinder project to provide an affordable customer relationship management (CRM)... Read More

Council graduates to student loans CRM system

18 Oct 2001

Cambridgeshire County Council is implementing customer relationship management (CRM) software in a bid to process student loan... Read More

ERP infographic: Pain points and their ease of implementation

12 Dec 2013

Take a tour of various hurdles that IT professionals must face when implementing enterprise resource planning projects with this ERP infographic. Read More

Microsoft CEO Satya Nadella highlights importance of sharing the wealth of digital transformation

By Caroline Donnelly 25 Sep 2018

During the opening keynote of the Microsoft Ignite conference in Orlando, Florida, the company CEO Satya Nadella talked up the importance of ensuring the spoils of digital transformation are spread far and wide in ... Read More

Why real-time CRM analytics is hot

24 Jan 2002

Tough market conditions mean that companies which have invested heavily in customer relationship management (CRM)systems in... Read More

Jill Dyché

SAS Best Practices

Jill Dyché is an internationally recognized author, speaker, and business consultant. She was partner and co-founder of Baseline Consulting, a professional services firm specializing in business analytics, data warehousing, data integration and master data management.Read More

Comparing the top UC cloud products and providers

By Chris Partsenidis 17 Oct 2016

Before you buy UC cloud-based products, consider these four key criteria: your business size, provider tech support, third-party app integration and contact center capabilities. Read More