3,416 Results for:Customer relationship management (CRM)

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How to remove the paper trail

By Cliff Saran 10 Apr 2019

The speed with which a contract is signed is often the rate-determining step in a digitally enabled business process Read More

Microsoft dominates SaaS thanks to collaboration software

By Cliff Saran 22 Aug 2018

Microsoft’s software-as-a-service business is growing at 45% a year, well ahead of the rest of the market, reports Synergy Research Group Read More

Exploring UCaaS: The main benefits for enterprises

By Rene Millman 28 Jun 2019

Getting unified communications-as-a-service right can mean more agility, higher productivity, and cost control Read More

Gartner: Big data will transform customer relationship management technology

By Bill Goodwin 21 May 2013

CIOs need to start thinking how to integrate big data into their customer relationship management (CRM) systems, says technology analyst Read More

Consumer rights champion Which? begins digital journey

By Karl Flinders 25 Oct 2018

Consumer rights organisation has always had a subscription business, but is now transforming into a digital one through cloud computing Read More

Infor launches new CRM mobile app for CloudSuite

By Tanner Harding 01 May 2019

Meeting mobile needs is key for Infor, which just released its Infor CloudSuite CRM Mobile application for iOS users. The app will provide access to important information on the go. Read More

Pegasystems gives the channel the Infinity option

By Nick Booth 08 Jun 2018

The way some companies use CRM is less engaging than enraging. But Pegasystems has a suite of tools to help resellers fix that for clients Read More

Pete Stiglich

Clarity Solution Group

Pete Stiglich is the principal for the Clarity Solution Group with over 20 years of IT experience in the fields of data modeling, data warehousing, business intelligence, metadata management, data integration, customer relationship management (CRM), customer data integration (CDI), database design and administration, data quality and transaction processing.Read More

3 benefits of UCaaS in the workplace

By Jon Arnold 16 May 2019

Businesses can take advantage of some significant benefits of UCaaS, including improved company agility, employee productivity and cost control. Read More

Businesses see increasing importance of video conferencing

By Albert McKeon 28 May 2019

Video chat is another channel for businesses to interact with employees and customers. Learn why businesses are placing increasing importance on video conferencing and about its effects on CX. Read More