3,419 Results for:Customer relationship management (CRM)

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Find the best data integration tools for your organization

By Rick Sherman 01 May 2019

Read analysis and comparisons of data integration tools to help you select the right platform from the leading commercial and open source products currently on the market. Read More

CIOs being welcomed back to marketing

By Beverley Head 17 Aug 2018

The role of CIOs in shaping the technology buying decisions of marketers is being reinstated as more marketers realise the importance of integrating their services with IT systems Read More

What SAP C/4 Hana means for the APAC enterprises

By Aaron Tan 06 Jun 2018

The cloud-based CRM suite could find takers, but it may not be enticing enough for Salesforce.com CRM customers that also run SAP’s ERP software to make the switch Read More

New widget for RingCentral integrations targets enterprises

By Jonathan Dame 13 Mar 2019

RingCentral released several new tools for enterprises ahead of Enterprise Connect 2019, including a widget for adding RingCentral integrations to CRM and help desk apps. Read More

Dutch developer offers businesses nuclear security option for communications

12 Feb 2019

Startup that created the secure platform for communication between world leaders at the 2014 Nuclear Security Summit in the Netherlands seeks to revolutionise business mail Read More

Security Think Tank: Complex passwords provide a false sense of security

By Tim Holman 04 Jul 2018

In the light of the fact that complex passwords are not as strong as most people think, and that most password strategies inevitably lead to people following them blindly, what actually makes a good password and ... Read More

CRM vs. CX: How companies are pivoting in philosophies

By Scott Robinson 17 Jan 2019

It might be time to retire the decades-old concept of CRM now that CX is appearing everywhere. Learn how embracing CX alters the thinking of enterprise leadership. Read More

Sapphire 2018: SAP will take over CRM market, says McDermott

By Brian McKenna 06 Jun 2018

SAP’s chief executive Bill McDermott tells 2018 Sapphire conference the supplier will storm the CRM market with its C/4 Hana business applications suite Read More

Mobile CRM software seems like a no-brainer; but is it?

By Lauren Horwitz 10 Jun 2014

Mobile customer relationship management software can benefit a variety of workers and industries. So, why is mobile CRM slow to take off? Read More

Yorkshire Building Society implements cloud banking platform

By Karl Flinders 05 Mar 2018

Yorkshire Building Society is using a cloud-based banking platform built on Salesforce.com to automate manual tasks Read More