5,248 Results for:Customer relationship management (CRM)

  • Sort by: 

security information and event management (SIEM)

Security information and event management (SIEM) is an approach to security management that seeks to provide a holistic view of organization’s information technology (IT) security.  Read Full Definition

Associated Glossaries

presentation management

Presentation management is the supervised creation, distribution, updating and publishing of messages and visuals in presentations across an entire enterprise. Managing presentations strategically encourages ... Read Full Definition

Associated Glossaries

content management (CM)

Content management (CM) is the process for collection, delivery, retrieval, governance and overall management of information in any format. Read Full Definition

Associated Glossaries

strategic management

Strategic management is the continuous planning, monitoring, analysis and assessment of all that is necessary for an organization to meet its goals and objectives. Read Full Definition

Associated Glossaries

lights-out management (LOM)

Lights-out management (LOM) is the ability for a system administrator to monitor and manage servers by remote control. Read Full Definition

knowledge management (KM)

Knowledge management is a concept in which an enterprise consciously and comprehensively gathers, organizes, shares and analyzes its knowledge in terms of resources, documents, and people skills. Read Full Definition

cloud data management

Cloud data management is a way to manage data across cloud platforms, either with or instead of on-premises storage. Read Full Definition

Associated Glossaries

service-level management

Service-level management is the monitoring and management of the quality of service(QoS) of an entity's key performance indicators(KPIs). Read Full Definition

human capital management (HCM)

Human capital management (HCM) is the comprehensive set of practices for recruiting, managing, developing and optimizing the human resources of an organization. Read Full Definition

decision management

Decision management is a process or set of processes for prioritizing, improving and streamlining action items. An action item defines work that needs to be completed. Read Full Definition