5,258 Results for:Customer relationship management (CRM)

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metadata management

Metadata management is the oversight of data associated with data assets to ensure that information can be integrated, accessed, shared, linked, analyzed and maintained to best effect across an organization. Read Full Definition

IT management

IT management is the process of overseeing all matters related to information technology operations and resources within an IT organization. Read Full Definition

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policy-based management

Policy-based management is an administrative approach that is used to simplify the management of a given endeavor by establishing policies to deal with situations that are likely to occur. Read Full Definition

ITSM (IT Service Management)

IT service management (ITSM) is a general term that describes a strategic approach to design, deliver, manage and improve the way businesses use information technology (IT). Read Full Definition

Salesforce Journey Builder

Salesforce Journey Builder is a feature of the company's Marketing Cloud that manages the customer life cycle: the progression of steps a customer goes through when considering, purchasing, using, and maintaining ... Read Full Definition

database management system (DBMS)

A database management system (DBMS) is system software for creating and managing databases. Read Full Definition

management by objective (MBO)

Management by objective (MBO) is a model in which employees and their managers collaboratively develop, define and explicitly agree to objectives. The purpose of MBO is to increase productivity and efficiency. Read Full Definition

management information base (MIB)

A management information base (MIB) is a formal description of a set of network objects that can be managed using the Simple Network Management Protocol (SNMP). Read Full Definition

seat management

Seat management is a method of coordinating all the workstations in an enterprise network by overseeing the installation, operation, and maintenance of hardware and software at each workstation. Read Full Definition

innovation management software

Innovation management software, a subset of enterprise collaboration software, helps company digitally manage the generation, collection and evaluation and launch of new ideas from internal employees and external ... Read Full Definition

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