5,246 Results for:Customer relationship management (CRM)

  • Sort by: 

IT systems management

Systems management is the administration of the information technology systems in an enterprise data center. An effective systems management plan facilitates the delivery of IT as a service (ITaaS) and allows the ... Read Full Definition

mobile device management software

Mobile device management software is any application that gives IT administrators a way to troubleshoot and manage employee mobile devices remotely. Read Full Definition

Associated Glossaries

organizational change management (OCM)

Organizational change management (OCM) is a framework for managing the effect of new business processes, changes in organizational structure or cultural changes within an enterprise. Simply put, OCM addresses the... Read Full Definition

Associated Glossaries

performance management software

Performance management software is designed to improve business performance by spurring employee productivity. Read Full Definition

digital asset management (DAM)

Digital asset management (DAM) is a business process for organizing, storing and retrieving rich media and managing digital rights and permissions. Rich media assets include images, video, audio and other ... Read Full Definition

Associated Glossaries

Windows Management Instrumentation (WMI)

Windows Management Instrumentation (WMI) is a set of specifications from Microsoft for consolidating the management of devices and applications in a network from Windows computing systems. Read Full Definition

Agile Project Management

Agile Project Management (APM) is an iterative approach to planning and guiding project processes. Read Full Definition

vendor risk management (VRM)

Vendor risk management (VRM) is a comprehensive plan for identifying and decreasing potential business uncertainties and legal liabilities regarding the hiring of 3rd party vendors for IT products and services. Read Full Definition

Associated Glossaries

IT asset management (ITAM)

IT asset management (information technology asset management, or ITAM) is a set of business practices that combines financial, inventory and contractual functions to optimize spending and support lifecycle ... Read Full Definition

Associated Glossaries

social media manager

A social media manager is the individual in an organization trusted with monitoring, contributing to, filtering, measuring and otherwise guiding the social media presence of a brand, product, individual or ... Read Full Definition