3,416 Results for:

  • Sort by: 

How to gather and evaluate customer sentiment

01 May 2019

Businesses can harvest customer sentiment from a number of places, including social media, surveys, likes, comment cards, contact centers and word of mouth. Read More

Make marketing automation software choices to fit business needs

28 Mar 2019

Examine what core features leading marketing automation software vendors -- including Adobe, HubSpot and Oracle -- and CRM vendors -- including Microsoft, Salesforce and SAP -- offer. Read More

Marketing automation tools make personalization possible

15 Nov 2018

Marketing automation software can be a game-changer for sales and marketing departments, as it helps simplify campaign management and gauge the performance of marketing efforts. Read More

UK IT budgets are increasing fast as cloud adoption accelerates - Computer Weekly reader survey

02 Feb 2018

Every year, Computer Weekly conducts a large-scale survey of our readers to find out their IT spending priorities for the year ahead – it’s always an interesting take on what’s happening in IT ... Read More

Security Think Tank: Ignorance about data is tantamount to negligence

06 Jun 2018

Why is it important to know where data flows, with whom it's shared and where it lives at rest, and what is the best way of achieving this? Read More

Cloud contact center benefits include simplicity, integrations

20 Mar 2018

More organizations are putting their contact center in the cloud to simplify and integrate their agent communications. But other organizations are taking a hybrid approach. Read More

AWS ups the ante to win SAP cloud ERP workloads

10 Oct 2019

New AWS high-memory instances geared for SAP ERP implementations reflect an ongoing push by hyperscalers for these lucrative workloads. But many SAP customers are early in their move to the cloud. Read More

M&A in action: How Majestic Wine paired with Naked Wines to fuel cloud-led digital transformation

03 Jan 2019

Find out how the acquisition of online-only wine retailer Naked Wines in 2015 has shaped the digital transformation plans of its parent company Majestic Wine Read More

Liberty Steel forges future growth with Infor

12 Aug 2019

Steelmaker is using cloud-delivered software from Infor to stoke its growth, replacing SAP systems provided by its former parent, Tata Steel Europe Read More

SAP, OpenText broaden partnership with cloud integrations

08 May 2019

SAP reveals deeper cloud partnerships with content management vendor OpenText as both legacy platforms entice long-term clients off on-premises systems and into the SAP cloud. Read More