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SCM CRM FAQ: Integration tips

17 Dec 2009

Supply chain management (SCM) and customer relationship management (CRM) software can work together to strengthen connections with and better serve a manufacturer's customers. These common SCM CRM questions are a ... Read More

BPM market advances around AI, cloud technology

16 Jan 2018

As AI, microservices and other emerging technologies transform the BPM industry, enterprises need to carefully navigate their business processes to the cloud to avoid GRC risks. Read More

2017 UK IT budgets show increased CRM and business automation focus

21 Dec 2016

CRM has emerged as the number one UK IT spending priority for 2017, in terms of packaged business applications. Beyond packaged, the top three software initiatives were business process automation, data quality and... Read More

SAP, OpenText broaden partnership with cloud integrations

08 May 2019

SAP reveals deeper cloud partnerships with content management vendor OpenText as both legacy platforms entice long-term clients off on-premises systems and into the SAP cloud. Read More

Zoho CRM Plus gets AI boost, aims to connect departments

16 Nov 2018

Zoho's new CRM release may help bring departments together, but it's unclear if the flood of AI tools and more data sharing will differentiate the vendor in the robust CRM market. Read More

Lucidworks CEO talks up ‘data experiences’

15 Feb 2019

Will Hayes discusses Lucidworks’ Asian expansion plans, as well as efforts to help enterprises deliver rich data experiences for employees and customers through AI-augmented search engines Read More

SuiteWorld 2019: The shifting landscape of the manufacturing industry

10 Apr 2019

At SuiteWorld 2019, the managing director of OSL Cutting Technologies told Computer Weekly about the shifting skills needs of the manufacturing industry, the increased importance of data, and the impact this has on... Read More

Liberty Steel forges future growth with Infor

12 Aug 2019

Steelmaker is using cloud-delivered software from Infor to stoke its growth, replacing SAP systems provided by its former parent, Tata Steel Europe Read More

CIO interview: Jason Oliver, ICT director, Science Museum Group

03 Oct 2018

The Science Museum’s outgoing ICT director talks about improving data, dealing with legacy systems and digitising the museum’s collection Read More

The Dogs Trust gets its claws into the cloud

24 Feb 2017

Charity Dogs Trust is implementing a cloud-based consent platform to capture and manage supporter preferences and improve engagement Read More