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IT Priorities 2018: ANZ ups ante on cloud services and software

08 Jan 2018

Organisations in Australia and New Zealand are bullish on IT spending, particularly in cloud infrastructure services, cloud applications and all-flash storage arrays Read More

Higher education and healthcare use specialist CRM in all but name

19 Jul 2017

Customer relationship management software may be targeted at businesses, but the healthcare and higher education industries have redefined it to gain better insight into their users Read More

HubSpot CMS targets WordPress users with stand-alone product

12 Nov 2018

With the growing importance of customer experience personalization, HubSpot is offering its CMS as a stand-alone product to help customers' web businesses. Read More

JOANN Stores hires new CIO to push customer experience strategy

25 Mar 2019

JOANN Stores' announcement of a new CIO hire is another signal that engaging customers is increasingly part of the CIO portfolio. Read More

Using HR service delivery to improve the employee experience

09 Apr 2018

Improving HR service delivery remains one of the top 10 HR technology trends of 2018. HR experts explain why HR service delivery matters and how companies can capitalize on it. Read More

Strategize wisely for a legacy application migration to cloud

11 Aug 2017

Not every legacy application is compatible with every cloud service. Know the optimal path for any given application -- it could be the difference between success and failure. Read More

Lululemon turns to digital transformation to support consumer community

23 Jan 2017

Athletic apparel retailer’s executive vice-president of digital explains how the brand has used digital transformation to support its core value of a community ecosystem Read More

Norway’s tax administration combats economic crime through IT

17 Apr 2018

Authority has updated its IT system to step up the fight against tax evasion Read More

Dynamics 365 joins Azure and Office 365 in Microsoft UK datacentre

04 May 2017

Hosting Dynamics 365 with Azure and Office 365 is part of Microsoft’s big cloud upsell Read More

Charities deploy on-demand CRM to improve operations and fund-raising

19 Dec 2008

Two UK charities have deployed on-demand customer relationship management (CRM) systems to improve their operations and fund-raising. Read More