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Obama uses Salesforce to connect to US public

16 Jan 2009

With Barack Obama due to take over the US presidency on Tuesday, the President-Elect's team has been using customer relationship management (CRM) to connect...

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Tea Forte steeps value from new B2C CRM

24 Jul 2018

B2B CRM vendors like Marketo and Salesforce have tailored their wares for consumer-facing businesses, but B2C CRM vendor Zaius proved to be the right cup of tea for one company. Read More

SAP banks on “intelligent enterprise” at Sapphire 2018

11 Jun 2018

SAP, at its SapphireNow 2018 conference, promoted the “intelligent enterprise”, with Hasso Plattner and head of machine learning Markus Noga setting out the philosophy Read More

Object storage is inching into Australian enterprises

10 May 2018

Even as Aussie firms such as Bauer Media and Redbubble are lapping up object storage, others are facing visibility and analytics issues with the technology Read More

Storage the favourite use case for public cloud customers

05 Jul 2017

Despite lingering trust issues, storage and backup are key use cases in the public cloud, says Barracuda survey. Meanwhile, Microsoft Azure is Europe’s favourite cloud provider Read More

Amazon Go strives to put a stake in the e-commerce market

21 Dec 2016

Amazon is carving out new capabilities in the e-commerce market with its Amazon Go service -- which may have a profound impact on CRM, according to expert Jeff Kaplan. Read More

Essential population health management tools: HIE, CRM, data analytics

06 Apr 2017

With population health management tools, one size does not fit all and that's why it's important to include a mixture of technologies including HIEs, CRM and data analytics. Read More

The kink in multicloud? Cloud software services built for lock-in

14 Jul 2017

CIOs have been urged to assemble a panoply of cloud services to get the most out of cloud. Cloud software vendors make that hard to do. Read More

Nimble offers Nimble Cloud Volumes all-flash cloud storage

27 Feb 2017

Hybrid and all-flash array maker extends offer to the cloud with Nimble Cloud Volumes cloud storage that can be provisioned for compute on Amazon or Microsoft clouds or on-premise Read More

CIO interview: Mike Thomas, CIO, Hobbycraft

16 Feb 2018

The CIO of Hobbycraft, Mike Thomas, speaks to Computer Weekly about the art of digital transformation in retail, the importance of customer experience and getting a good return on investment Read More