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ASUG CEO says SAP's 2019 strategy faces IT-business divide

08 May 2019

At the Sapphire conference, the head of the largest SAP user group talks about the challenges of convincing an IT audience about the benefits of experience management. Read More

National Army Museum uses Tide for future personalisation plans

25 Jul 2017

Following renovations to its physical space, the National Army Museum used Talisman’s Tide platform to integrate its current systems and allow for personalisation in the future Read More

Dreamforce 2016: Salesforce stakes claim for baked in artificial intelligence

04 Oct 2016

Salesforce inaugurates Dreamforce 2016 by restating a claim to bring artificial intelligence to bear on its customer relationship management cloud-delivered software Read More

Charity swaps SAN for Hypergrid hyper-converged to save £1m

19 Jul 2017

Tearfund saves £950,000 by deploying Hypergrid hyper-converged in place of HP servers and SAN, cutting costs on space, power, staff and hardware, and avoiding VMware Read More

CRM market up 14% to £3.7bn

11 Sep 2007

World customer relationship management (CRM) software revenue is forecast to exceed £3.7bn in 2007, up 14% on 2006, said analyst Gartner. Read More

Microsoft Flow brings process efficiency to operations

14 Dec 2016

As companies try to gain a competitive edge, they need to automate common business processes and build greater integration between their tools. Enter Microsoft Flow. Read More

LiveWorx 2017: The physical and digital convergence era is here

26 May 2017

PTC is ready to help customers ride the physical and digital convergence wave, as witnessed at LiveWorx 2017. Read More

Evaluate CRM platforms and marketing tools to stay competitive

09 Oct 2017

The right CRM products can give organizations a competitive edge by helping them identify, attract and retain customers. Learn how to select the right tools for your organization. Read More

How can SAP Hybris help the utilities industry?

13 Jan 2017

As competition from alternative energy sources encroaches on utility companies' stronghold, their need to create positive relationships with customers is more important than ever. Read More

Salesforce for nonprofits enables Year Up to track people, metrics

01 Dec 2017

Running the IT backbone for a national nonprofit that benefits young adults requires CRM-style management of donors, educational entities, employers and students. Read More