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3 benefits of UCaaS in the workplace

16 May 2019

Businesses can take advantage of some significant benefits of UCaaS, including improved company agility, employee productivity and cost control. Read More

Infor launches new CRM mobile app for CloudSuite

01 May 2019

Meeting mobile needs is key for Infor, which just released its Infor CloudSuite CRM Mobile application for iOS users. The app will provide access to important information on the go. Read More

Businesses see increasing importance of video conferencing

28 May 2019

Video chat is another channel for businesses to interact with employees and customers. Learn why businesses are placing increasing importance on video conferencing and about its effects on CX. Read More

Microsoft dominates SaaS thanks to collaboration software

22 Aug 2018

Microsoft’s software-as-a-service business is growing at 45% a year, well ahead of the rest of the market, reports Synergy Research Group Read More

Consumer rights champion Which? begins digital journey

25 Oct 2018

Consumer rights organisation has always had a subscription business, but is now transforming into a digital one through cloud computing Read More

IT Priorities 2019: What projects are IT professionals spending their budgets on?

05 Mar 2019

The Computer Weekly/TechTarget IT Priorities 2019 survey finds that cloud maturity, security and automation are among the hot areas for spending Read More

Customer relationship management vs business relationship management

08 Oct 2012

Business relationship management (BRM) and customer relationship management (CRM) are different, yet must work hand-in-hand Read More

Enosix CMO, who branded SAP Leonardo, talks martech strategy

25 Jun 2019

Shawn Reynolds, the former architect of SAP's Leonardo AI brand, moves to SAP-Salesforce integrator Enosix. He discusses marketing strategy in this age of overwhelming martech choices. Read More

Compare offerings from 8 leading cloud and hybrid VoIP vendors

28 Feb 2019

Learn how organizations can select the enterprise VoIP vendor that offers the platform with the best mix of functionality, interoperability, reliability and ongoing support. Read More

Pegasystems gives the channel the Infinity option

08 Jun 2018

The way some companies use CRM is less engaging than enraging. But Pegasystems has a suite of tools to help resellers fix that for clients Read More