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Densify: hey, you, get off of your (wasted) cloud

22 Aug 2019

CRM is, of course, Customer Relationship Management... apart from when it's not. Some days, CRM is CRM (as above)... but, increasingly, CRM is also Cloud Resource Management. This is a software ... Read More

Densify: it's time to kill 'tribal knowledge' in cloud management

18 Jun 2019

The technology industry likes to use the CRM acronym; it is normally used to shorten Customer Relationship Management (CRM) technologies. But CRM now means something else too; in these cloud-native ... Read More

CRM case studies: Customer relationship management in action

30 Apr 2018

CRM for today's businesses means AI chatbots, data mining, marketing personalization and equipping call centers to handle the many channels available to customers. Read More

What are the differences between CRM, CDP and DMP platforms?

18 Nov 2019

Sales and marketing terms are like alphabet soup, and the different acronyms can get confusing. Find out the difference between three major platforms: CRM, CDP and DMP. Read More

SugarCRM mobile SDK, coz customisation counts

02 Oct 2017

Customer Relationship Management (CRM) and Relationship Intelligence (RI) software company SugarCRM has launched a mobile Software Development Kit (SDK). The SDK can be used to develop ... Read More

Approach customer engagement by first asking good questions

18 Sep 2019

Organizations need to align their customer strategy with their technology and know how to gather and use the right customer data when integrating all the components. Read More

Enterprise opportunities for smart speakers

20 Feb 2018

In this week's Computer Weekly as voice-activated smart speakers grow in popularity, we examine how IT teams can use the technology in enterprise applications. Our latest buyer's guide looks at the latest ... Read More

Clumio extends support to AWS EBS with $135M funding bump

21 Nov 2019

Clumio plans to use its funds to expand its data protection to data sources including more public clouds, SaaS applications and containers. It's starting with Amazon EBS support. Read More

Allied Irish Banks selects cloud platform for digital transformation

03 Sep 2019

Bank is streamlining its operations through a cloud platform from nCino Read More

Businesses move key applications off public cloud to save costs

15 Nov 2019

A new study has shown that while many enterprises are able to keep public cloud costs under control, spending can quickly escalate Read More