5 Results for:Customer analytics

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Improve the Customer Experience with Speech Analytics

sponsored by CallMiner Published: 31 Dec 2018 White Paper

Download this white paper to explore how interaction analytics work, and review how speech and interaction analytics can help your organization improve customer satisfaction, increase productivity, and create ...

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Putting Customer Conversations to Work: Interaction Analytics and AI Enhance the Customer Experience

sponsored by CallMiner Published: 31 Dec 2018 Research Content

Download this white paper to find out how speech analytics can help organizations monitor agent performance, uncover trends within their customer calls, and create new revenue opportunities.

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CRM Analytics 101: Harnessing Customer Data for Smarter Business Decisions

sponsored by SearchCRM Published: 17 Sep 2013 eGuide

CRM analytics involves drilling into customer data to make smarter business decisions and to offer customers more personalized service. In this expert e-guide, uncover an overview of analytics and what an ...

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Predictive Analytics for Sales and Marketing - Transforming Big Data Into Customer Knowledge

sponsored by Information Builders Published: 31 Dec 2018 White Paper

Modern AI tech and predictive analytics can reduce much of the leg work when pulling unstructured and structured data from a multitude of sources. Read this white paper for more information.

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Cloud-Based Predictive Analytics Becoming a Critical Source of Vendor Differentiation for Storage Customers

sponsored by HPE and Intel® Published: 31 Dec 2018 White Paper

This IDC paper digs into the shift to cloud-based predictive analytics and differentiating factors, discusses the evolving storage requirements driving their use, and examines their value in optimizing performance,...

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