1,471 Results for:Customer loyalty and retention

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Your Guide to Building Customer Loyalty with Analytics

sponsored by SAS Published: 26 May 2017 White Paper

Happy customers mean a growing business, and for that reason, improving customer service with data analytics should be a top priority. Learn how you can get started on this journey by opening this white paper.

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Transforming the Digital Customer Experience

sponsored by 24/7 Customer Inc Published: 31 Dec 2017 Resource

There are several myths about what exactly a digital transformation means for customer experience, such as whether it's an added cost of doing business. It's time for you to sort out fact from fiction.

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A Unified, Smart Omnichannel Customer Experience

sponsored by 24/7 Customer Inc Published: 31 Jan 2018 White Paper

Tap into this resource to learn how your business can use AI and machine learning to understand consumer intent and create a unified omnichannel customer experience.

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Using AI to Power Smart Interactions with Customers

sponsored by 24/7 Customer Inc Published: 30 Nov 2017 White Paper

Artificial intelligence (AI) that powers smart client apps and assisted interactions on chat can help customers find exactly what they're looking for in an efficient and customer-friendly way.

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Using AI to Boost Digital Customer Engagement

sponsored by 24/7 Customer Inc Published: 30 Nov 2017 White Paper

Discover how to use artificial intelligence to accurately predict a caller's intent and create a personalized, simplified resolution.

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Everything you Should Know about Chatbots for Customer Engagement

sponsored by 24/7 Customer Inc Published: 31 Dec 2017 eBook

In this e-book, learn about the true capabilities of chatbots and the role they can play in your CRM strategy. Plus, explore the differences between simple vs. intelligent chatbots, the pros and cons of building ...

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How to Drive Revenue and Increase Loyalty Through Customer Experience

sponsored by Mitel Networks Limited Published: 03 Sep 2015 Resource

78% of consumers today trust peer recommendations with social media as a key driver. The way we communicate with each other has evolved, but what about the way your business communicates with your customers? In ...

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Case Study: Omnilife Increases Sales, Customer Retention and Agent Productivity

sponsored by Genesys Published: 31 Dec 2016 Case Study

In this case study, learn how Omnilife (a dietary supplement distributor) improved their existing customer service strategy, and increased sales across channels within their multi-level marketing model.

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Call Center Innovation That Leverages Online Tools

sponsored by 24/7 Customer Inc Published: 30 Nov 2017 White Paper

Typical call centers follow legacy processes – the customer calls in and the agent answers over the phone. Explore how an extensible SaaS app that leverages web media enables agents to provide callers with instant ...

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How to Market in the Right Moment with the Right Message

sponsored by 24/7 Customer Inc Published: 31 Dec 2017 White Paper

Today's customers expect personalized interactions. With artificial intelligence (AI), machine learning and predictive analytics leading to automated 1-on-1 experiences, this becomes possible at-scale. Discover how...

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