9 Results for:Customer relationship management (CRM)

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CW Buyer's Guide: Customer Relations (CRM)

sponsored by ComputerWeekly.com Published: 05 Oct 2011 Essential Guide

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.

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Gartner: Deriving value from Big Data for CRM

sponsored by ComputerWeekly.com Published: 20 May 2013 Essential Guide

Kimberly Collins, research vice-president of Gartner highlights the critical steps organisations should to take to integrate big data into Customer Relationship Management (CRM).

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CRM Initiatives for Improved Customer Experience

sponsored by SearchCRM Published: 28 Jan 2013 eGuide

Usually when deciding between CRM platforms businesses focused on the deployment method: cloud vs. on-premise. However, as bolstering the customer experience grows in importance, savvy companies are focusing their ...

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SearchCRM.com E-Guide: Optimizing the customer experience with CRM

sponsored by SearchCRM Published: 09 May 2012 eGuide

This expert e-guide provides insight on customer experience management, how to build it, and why companies are no longer focusing on cloud v. on-premise for CRM solutions.

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CRM Special Report

sponsored by Avtex Published: 15 Nov 2017 White Paper

CRM has become the cornerstone of successful businesses around the globe, but what exactly do you know about CRM? In this special report, discover some common misconceptions about CRM. Review 4 pivotal questions ...

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UK IT Priorities 2018

sponsored by ComputerWeekly.com Published: 12 Feb 2018 eGuide

Every year, Computer Weekly conducts a large-scale survey of our readers to find out their IT spending priorities for the year ahead – it's always an interesting take on what's happening in IT departments around ...

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Computer Weekly – 6 June 2017: General Election 2017: Who gets the tech vote?

sponsored by ComputerWeekly.com Published: 06 Jun 2017 Ezine

In this issue of Computer Weekly, as the UK votes for a new government, examine the digital policies in the manifestos of the Conservative, Labour and Liberal Democrat parties, and hear what IT trade body TechUK ...

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CRM Trends 2016: ASEAN

sponsored by ComputerWeekly.com Published: 15 Nov 2016 eGuide

There's no doubt the future of customer relationship management (CRM) lies in the cloud. This e-guide takes you inside some the organisations in South-East Asia and the rest of APAC who are turning to the cloud to ...

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Computer Weekly – 20 February 2018: The enterprise opportunities for smart speakers

sponsored by ComputerWeekly.com Published: 16 Feb 2018 Ezine

In this week's Computer Weekly as voice-activated smart speakers grow in popularity, we examine how IT teams can use the technology in enterprise applications. Our latest buyer's guide looks at the latest ...

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