41 Results for:Customer self-service

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Self Service Soars, Increasing Customer Satisfaction

sponsored by Concentrix Published: 01 Feb 2019 Resource

Download this guide to learn how your organization can do self-service the right way by giving customers the quick and easy resolution they expect.

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Building A Best-In-Class Customer Self-Service Experience

sponsored by Zendesk Published: 30 Oct 2018 White Paper

Customers increasingly prefer self-service. Building a best-in-class customer self-service experience requires solid knowledge management practices. Read this resource to learn more about how to improve knowledge ...

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How to Bolster Your Businesses' Self-Service and Improve Customer Experience

sponsored by Coveo Published: 04 Nov 2016 eBook

96% of customers feel disloyal to a brand after a high-effort interaction. But what does it take to enable great self-service? Access this e-book to explore 5 capabilities that are going to strengthen your ...

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5 Ways Customer Self-Service Impacts Your Bottom Line

sponsored by Coveo Published: 07 Aug 2018 White Paper

Investing in a self-service tool can help reduce costs and employee turnover, while keeping customers happy. Download this graphic to learn the 5 biggest ways customer self-service can impact your organization for ...

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The Ultimate Guide to Intelligent Self-Service

sponsored by Compunnel Digital Published: 14 Feb 2019 eGuide

Gartner predicts that by 2020 a customer will manage 85% of their business relationships without interacting with a human. In this e-book, discover how to make the switch to self-service customer support, and learn...

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The Blueprint for Your Self-Service Journey Map

sponsored by Coveo Published: 07 Feb 2019 White Paper

According to a Forrester survey, 25% of customers will abandon a brand if met with sub-par self-service, the worst part? They'll tell their friends about it too. Prevent the embarrassment by exploring these 7 steps...

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The Path to Intelligent Self-Service

sponsored by Coveo Published: 09 Aug 2018 White Paper

Switching from your basic self-service search tools to intelligent self-service can be broken down into 3 key capabilities: answer, suggest and recommend. Download this asset for use cases from several ...

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Governed Self-Service Analytics At Scale

sponsored by Tableau Software Published: 23 Oct 2018 White Paper

Download this white paper to discover 4 key steps to successfully deploying governed self-service analytics across your organization because today's organizations need an approach to self-service analytics that ...

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Governed Self-Service Analytics at Scale

sponsored by Tableau Software Published: 20 Sep 2018 White Paper

How do you meet the need for self-service analytics while also ensuring a high standard of data governance, trust, security, and monitoring? Download this white paper to learn the 4 key steps to successfully ...

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Governed self-service analytics at scale

sponsored by Tableau Software Published: 15 Nov 2018 White Paper

This paper provides an overview of important considerations to ensure governance at scale as you deploy modern, self-service analytics with Tableau across your business.

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