5 Results for:Customer self-service

  • Filter by: 

Ovum: Security trends to watch in 2011

sponsored by ComputerWeekly.com Published: 25 Jan 2011 White Paper

Security needs are growing fast. Businesses are facing a large-scale and well-resourced criminal network intent on defrauding them and their customers. On top of this there is the growing threat of cyber espionage,...

View Now

Why Aren't Your Self-Service Options Landing?

sponsored by Coveo Published: 23 Sep 2019 eGuide

Is your organization suffering from poor self-service? Inside, discover the cost of poor customer self-service. Uncover 6 reasons why your self-service options aren't landing, and learn what your organization can ...

View Now

The Blueprint for Your Self-Service Journey Map

sponsored by Coveo Published: 07 Feb 2019 White Paper

According to a Forrester survey, 25% of customers will abandon a brand if met with sub-par self-service, the worst part? They'll tell their friends about it too. Prevent the embarrassment by exploring these 7 steps...

View Now

5 Ways to Deliver Great Customer Self Service

sponsored by Coveo Published: 19 Aug 2019 Resource

View this infographic to explore 5 ways to deliver successful customer service experiences while positively impacting your bottom line.

View Now

5 Ways Customer Self-Service Impacts Your Bottom Line

sponsored by Coveo Published: 07 Aug 2018 White Paper

Investing in a self-service tool can help reduce costs and employee turnover, while keeping customers happy. Download this graphic to learn the 5 biggest ways customer self-service can impact your organization for ...

View Now