3 Results for:Customer self-service

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Ovum: Security trends to watch in 2011

sponsored by ComputerWeekly.com Published: 25 Jan 2011 White Paper

Security needs are growing fast. Businesses are facing a large-scale and well-resourced criminal network intent on defrauding them and their customers. On top of this there is the growing threat of cyber espionage,...

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The Blueprint for Your Self-Service Journey Map

sponsored by Coveo Published: 07 Feb 2019 White Paper

According to a Forrester survey, 25% of customers will abandon a brand if met with sub-par self-service, the worst part? They'll tell their friends about it too. Prevent the embarrassment by exploring these 7 steps...

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5 Ways to Deliver Great Customer Self Service

sponsored by Coveo Published: 19 Aug 2019 Resource

View this infographic to explore 5 ways to deliver successful customer service experiences while positively impacting your bottom line.

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