2,608 Results for:Enterprise ITIL and ITSM

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A closer look at ITSM and ITIL

sponsored by SearchCIO.com Published: 07 Oct 2014 eBook

In this expert e-guide explore the various benefits ITSM and ITIL can provide including maximizing ROI and more.

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ITSM and ITIL That Keeps Patients a Priority

sponsored by Sunrise Software Published: 04 Sep 2018 White Paper

Learn how a service desk provider specializing in the healthcare IT used top-of-the-line ITSM and ITIL strategies to ensure 24-hour support, keeping patient care the number one priority.

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Case Study: Ensuring ITIL and ITSM Alignment

sponsored by Sunrise Software Published: 31 Aug 2018 White Paper

Find out how a leading software provider used ITSM software and an ITIL-driven process design to match the changing needs of their customers and keep their service desks running smoothly – using self-service ...

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Switch Stories: How 5 Enterprises Left Their Legacy ITSM Behind

sponsored by ServiceNow Published: 20 Jan 2018 White Paper

An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to ...

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Understanding the Strategic Value of AI for ITSM: 4 Ways AI Is Driving Digital Transformation for the Enterprise

sponsored by SunView Software Inc. Published: 16 Jan 2018 eBook

Read this white paper to learn how AI-enabled ITSM tools enable companies to offer exceptional customer experiences while improving decisions, increasing IT staff productivity, and reshape the way business is ...

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A Practical Approach to ITIL Adoption

sponsored by ServiceNow Published: 31 Dec 2017 White Paper

Many of your peers are already reaping the benefits of ITIL adoption, but if you plan on following suit there are a number of common mistakes you should try to avoid. Read this whitepaper to learn the biggest ITIL ...

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E-book: ITIL and Service Strategy

sponsored by ServiceNow Published: 11 Jul 2016 eBook

This feature eBook offers a back to the basics approach to understanding ITIL – how it works, why it's important, and how it can ultimately benefit your IT service delivery process. Download now and follow this ...

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Crossing the Legacy ITSM Chasm

sponsored by ServiceNow Published: 01 Jun 2016 Analyst Report

This exclusive report examines "next-generation ITSM" and its contributions toward optimizing changing IT and business requirements. Download now to compare advances with the risks of staying with legacy ITSM ...

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Case Study: Using Intelligent Services to Revamp ITSM

sponsored by Serviceaide Published: 13 Apr 2018 White Paper

An inefficient ITIL can be a major setback for developers and heighten the risk of service disruptions and noncompliance. In this case study, learn more about how one company turned their ITSM strategy on its head ...

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Guide to ITIL Certifications and Tips for Exam Success

sponsored by Global Knowledge Published: 12 Dec 2017 White Paper

More certifications means more money in your pocket at the end of the week. ITIL is becoming an increasingly important field. This guide covers everything you need to know about different ITIL certifications and ...

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