1,988 Results for:Evaluating CRM software

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New CRM Technologies bring sales success to businesses

sponsored by SearchCRM Published: 26 Nov 2012 eGuide

In [this expert e-guide], read about how one emergency response software company integrated a CRM platform, resulting in major time-saving efficiencies – most importantly, an improved process that enables the ...

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SearchCRM.com E-Guide: Optimizing the customer experience with CRM

sponsored by SearchCRM Published: 09 May 2012 eGuide

This expert e-guide provides insight on customer experience management, how to build it, and why companies are no longer focusing on cloud v. on-premise for CRM solutions.

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CRM Initiatives for Improved Customer Experience

sponsored by SearchCRM Published: 28 Jan 2013 eGuide

Usually when deciding between CRM platforms businesses focused on the deployment method: cloud vs. on-premise. However, as bolstering the customer experience grows in importance, savvy companies are focusing their ...

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Report: A 36-Criteria Evaluation of CRM Suites

sponsored by Microsoft Published: 04 Dec 2017 White Paper

In this Forrester report, explore a 36-criteria evaluation of CRM suites to help you identify which tools may best fit your organization's needs.

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Report: A 36-Criteria Evaluation of CRM Suites

sponsored by Microsoft Published: 21 Nov 2017 Research Content

In this Forrester report, explore a 36-criteria evaluation of CRM suites to help you identify which tools may best fit your organization's needs.

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CRM Chatbots of Tomorrow Approach and Engage Customers

sponsored by SearchCRM Published: 09 Jan 2018 eBook

Throughout this handbook, explore the benefits of a chatbot-populated future of AI and why CRM chatbots on social platforms are the new AI-driven CRM tools changing how companies service customers and close sales.

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From Disney to dishwashers: Digital CRM to change customer experience

sponsored by SearchCRM Published: 22 Nov 2013 eGuide

Access this expert e-guide to uncover how CRM has changed the entire customer experience and how this kind of technology can truly benefit your organization.

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CRM Analytics 101: Harnessing Customer Data for Smarter Business Decisions

sponsored by SearchCRM Published: 17 Sep 2013 eGuide

CRM analytics involves drilling into customer data to make smarter business decisions and to offer customers more personalized service. In this expert e-guide, uncover an overview of analytics and what an ...

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Developing the right social CRM strategies for improved customer service

sponsored by SearchCRM Published: 19 Feb 2013 eGuide

Today's exclusive resource examines that steps businesses should take to ensure the seamless integration of social CRM into existing tools and processes. Discover the value you can glean from analyzing and ...

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Cloud CRM Software: Vendor Comparison Report

sponsored by Zendesk Published: 25 Oct 2017 Research Content

According to Gartner, over 85% of customer service and support software will be delivered on a cloud-based model by 2019. In this Gartner report, compare strengths and weaknesses of cloud CRM software from top ...

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