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Avaya earnings: Company in advanced talks with multiple bidders

14 Aug 2019

Avaya will decide within 30 days whether to pursue a sale or other 'strategic transaction' to compensate shareholders. The company is in advanced talks with multiple parties. Read More

Social networking tools are the new email: Three tips from a CTO

26 Jun 2014

It's past time for CIOs to embrace enterprise social networking tools, says SearchCIO expert Niel Nickolaisen. Seek them out, measure their business value, and don't get discouraged if at first they don't succeed. Read More

Consumer behavior analytics makes the unpredictable predictable

15 Jul 2019

With AI's arsenal of machine learning, deep learning and NLP, consumer analytics can take some of the unpredictability out of predicting buying patterns and up conversion rates. Read More

4 integrated monitoring strategies that will improve IT operations

02 May 2019

Digital transformation expert Isaac Sacolick offers four ways to build an integrated monitoring architecture that will actually improve IT operations -- not slow them down. Read More

Cyber criminals increase use of fileless attacks

30 Apr 2019

Fileless attacks are increasingly popular with cyber criminals, while Russia and China top the league of nation state data exfiltrators, threat data shows Read More

Facebook accused of ‘breathtaking arrogance’ over Libra cryptocurrency plan

17 Jul 2019

US senators grill Facebook’s David Marcus over social media giant’s plans to launch cryptocurrency Read More

Social business, collaboration take the enterprise into uncharted waters

10 Dec 2013

Social media has already set sail, and organizations have been trying to keep pace. At first, some barely treaded water, and others were pulled under by social's powerful currents. But the prospects of a land of ... Read More

8 ways to protect building management systems

21 Mar 2019

Security threats to building management systems can come from numerous sources. Expert Ernie Hayden outlines these potential threats and how to protect against them. Read More

Sextortion accounts for one in 10 spear-phishing emails

28 Feb 2019

Email sextortion scams have increased in frequency and scope in the past four months, as well as evolving to bypass spam filters and trick recipients into reading the messages, research shows Read More

7 features of CX management tools to consider

12 Apr 2019

Using CEM tools can help companies monitor, improve and manage the customer experience. Read on to learn what to look for when choosing CEM tools. Read More