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5 ways ITSM automation is driving business value

By Craig Wright 21 Sep 2018

Current trends in ITSM automation include the adoption of intelligent automation, ITSM as a service, digital labor, artificial intelligence and machine learning. Read More

Self-service analytics tools hand BI power to business users

By Craig Stedman 17 Sep 2018

Self-service BI software opens the door to wider analytics uses in organizations. This handbook compares top self-service tools and details user deployments. Read More

Data protection is critical for all businesses

By Nicholas Fearn 20 Apr 2018

Companies that misuse data or fall victim to breaches not only risk financial loss, but also reputational damage. There are many reasons good data practice is essential Read More

Network problems “dirty secret” for businesses

17 Apr 2018

Customers hoping that their existing firewalls will deliver protection are being naive according to a report Read More

Immersive Reality - a business opportunity

By Rob Bamforth 31 Jan 2018

This is the third in a series of articles exploring the challenges and opportunities facing the audio visual (AV) industry, which has its annual European flagship event, ISE2018, in February. This ... Read More

A business and DevOps communication crash course for developers

By Chase Aucoin 29 Jun 2018

Organizations -- and developers, especially -- need business buy-in to do DevOps right. Here's how the development and business sides can get on the same page. Read More

PagerDuty incident response tools loop in business stakeholders

By Beth Pariseau 11 Sep 2018

PagerDuty follows Atlassian with incident response tracking for corporate management, while IT pros on the front lines of incident triage also seek enhancements to low-level alerting configurations. Read More

Developing an emergency communications plan: A template for business continuity planners

11 Sep 2018

Effectively communicating information in a crisis is an important part of business continuity planning. Get the steps to follow in our emergency communication plan template. Read More

Data: why should businesses invest in the new currency?

12 Apr 2018

Ian Belton, Sales Director Analytics EMEA, Tech Data looks at why data is so important and the reasons why money should be spent on looking after it Read More

Three predictive capabilities that move the needle for business

By Dave McCarthy 26 Jun 2018

The ability to predict the future is powerful knowledge for any business. Bsquare's Dave McCarthy discusses three predictive capabilities to consider, as well as tips for getting started. Read More