263 Results for:Denis Pombriant

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Denis Pombriant

Beagle Research

Denis Pombriant was one of the first analysts to dedicate a practice to Software as a Service (SaaS) CRM and CRM on demand. He is prepared to answer your questions about evaluating and managing on demand CRM.Read More

Trends to follow: Voice SEO and CX personalization

By Rowena Lindsay 27 Mar 2019

Voice and personalization are CX trends to follow as businesses place more emphasis on customer experience, according to analysts at Oracle's Modern Customer Experience conference. Read More

Analyst Denis Pombriant reviews Microsoft Dynamics news for CRM

20 Mar 2013

Analyst Denis Pombriant discusses Microsoft Dynamics CRM's move into marketing and social analytics at the company's Convergence 2013 conference. Read More

Add real-time customer experience to your CX strategy

By Rowena Lindsay 18 Apr 2019

At its recent CX conference, Oracle emphasized how important it will be to provide real-time CX. Users and analysts weigh in on how plausible that actually is. Read More

HubSpot Ventures to strategically fund friendly startups

By Albert McKeon 07 Jan 2019

HubSpot remembers the financial backing it received as a new company and creates its own $30 million venture fund to invest in startups that align with the HubSpot mission. Read More

Industrial engineering company chooses integrated CRM for CX needs

By Albert McKeon 22 Jan 2019

Through partnering with only Oracle for all of its CX needs, Schenck Process realizes the benefits of an integrated CRM over multiple products. Read More

Improving customer experience strategy with digital tweaks vs. transformation

By Albert McKeon 14 Nov 2018

Improving the customer experience with digital technologies doesn't have to entail full-blown transformation. Here are three organizations that make the case. Read More

GE and others head to factory of the future vision with Oracle

By Tony Kontzer 30 Nov 2018

Four manufacturing companies explain how Oracle IoT technology has helped them move forward with Industry 4.0 pursuits, including cloud ERP and industrial IoT. Read More

CRM development: Building apps on top of systems

By Denis Pombriant 20 May 2014

Building on top of CRM applications can speed time to market and establish standardization, Denis Pombriant explains. Read More

Are CRM software subscription models the future?

By Denis Pombriant 20 May 2014

Companies' success with subscriptions has been mixed. But CRM subscription models provide key customer insight, says expert Denis Pombriant. Read More