Customer data privacy and security
Data privacy and security form the foundation of customer trust, especially in this age of massive data breaches and increased regulator scrutiny on how companies both secure customer data and share it with partners and other entities. Here's the latest news and breakdown of best practices for customer privacy and security.
Top Stories
-
News
25 Jan 2022
Google debuts Topics, its latest third-party cookie replacement
Topics, a replacement for browser tracking cookies, is Google's latest idea to preserve browser privacy while preserving the value of its digital ad platform. Continue Reading
-
Tip
09 Dec 2021
How to train agents on call center fraud detection
Poorly trained call center agents are easy targets for bad actors. Organizations must prepare for call center fraud with proper agent training and anti-fraud technologies. Continue Reading
-
Tip
01 Feb 2023
4 steps to troubleshoot Windows 11 network issues
When IT administrators encounter problems with a Windows 11 network connection, they have plenty of options to fix the issue. Learn the steps to troubleshoot these issues. Continue Reading
-
News
01 Feb 2023
BI adoption poised to break through barrier -- finally
Analytics use within organizations has been stuck for more than a decade. But the combination of embedded BI, NLP and development of a data culture could result in a breakthrough. Continue Reading
-
Tip
01 Feb 2023
What reverse shell attacks are and how to prevent them
Attackers use reverse shells to covertly attack an organization's environment. Discover what a reverse shell is and how to mitigate such attacks. Continue Reading
-
Feature
01 Feb 2023
Tech sector layoffs explained: What you need to know
Large tech layoffs continue through 2023 with headlines showing thousands of people losing their jobs. Here is why the economy, interest rates and pandemic hiring are to blame. Continue Reading
-
Feature
01 Feb 2023
Capital One machine learning strategy taps MLOps
The financial services company harnesses ML for several use cases and aims to deploy the technology at scale through standardized infrastructure and the MLOps methodology. Continue Reading
-
Feature
01 Feb 2023
FTX scam explained: Everything you need to know
Cryptocurrency values rose in 2021 but started to decline in 2022, causing some exchange platforms to fold. FTX appeared to stay strong -- until news broke of an elaborate scam. Continue Reading
-
Feature
01 Feb 2023
Kepler project aims to help curb Kubernetes energy waste
Running Kubernetes clusters can lead to high costs and energy use. The researchers behind the Kepler project hope the tool will help IT pros track and curb cluster energy waste. Continue Reading
-
News
01 Feb 2023
NCSC for Startups inducts four companies into programme
Four more startups are set to join the NCSC accelerator, which helps the UK government develop technology and approaches to pressing cyber security challenges Continue Reading
-
News
01 Feb 2023
Cisco fixes two bugs that could have led to supply chain attacks on users
Two vulnerabilities uncovered in Cisco hardware could have opened the door to serious supply chain cyber attacks, according to the Trellix researchers who found them Continue Reading
-
News
01 Feb 2023
Picocom, Antevia collaborate to provide in-building private 5G for enterprises
5G tech designer forges partnership with 5G silicon manufacturer to create new class of private network coverage for global enterprises, promising creation of cost-effective in-building networks faster than ever Continue Reading
-
News
01 Feb 2023
Cloud security top risk to enterprises in 2023, says study
A PwC study finds senior executives expect cyber attacks on cloud services to increase significantly this year Continue Reading
-
Tutorial
01 Feb 2023
How to use BeEF, the Browser Exploitation Framework
The open source BeEF pen testing tool can be used by red and blue teams alike to hook web browsers and use them as beachheads to launch further attacks. Continue Reading
-
Tip
01 Feb 2023
What's new with the EXO v3 module for Exchange admins?
Microsoft made several significant improvements in the Exchange Online PowerShell v3 module for added reliability and performance when managing the hosted email platform. Continue Reading
-
News
01 Feb 2023
Tech workers seek alternative employment to avoid redundancy
With rumours of mass redundancies rife in the IT sector, many tech workers are applying for other roles rather than risk becoming unemployed Continue Reading
-
News
01 Feb 2023
CryptoRom scam abuses Apple and Google app stores to claim victims
Sophos researchers report on two fake apps used by romance scammers to lure victims into parting with their money, both of which were able to escape the attention of Apple and Google app store safeguards Continue Reading
-
News
01 Feb 2023
HYCU R-Cloud expands data protection for SaaS
The new R-Cloud connects SaaS data silos to HYCU's data protection capabilities for an under protected part of the IT infrastructure. Continue Reading
-
Blog Post
01 Feb 2023
Sysdig lifts ‘lid’ on container image risks
Sysdig says it’s ‘driving the standard’ for cloud and container security - but how? The company reminds us that it ‘pioneered’ cloud-native runtime threat detection and response by creating Falco ... Continue Reading
-
News
01 Feb 2023
Guy’s and St Thomas’ NHS Trust warned in 2018 about datacentre cooling issues, outage report shows
A review has been published regarding the circumstances that led to two datacentres, hosting healthcare systems for Guy’s and St Thomas’ NHS Foundation Trust, overheating during the 2022 summer heatwave Continue Reading
-
News
01 Feb 2023
PayPal slashes 2,000 jobs in face of tough economic outlook
Fintech giant making thousands of redundancies as global economic outlook remains poor Continue Reading
-
News
01 Feb 2023
Innovative Technology deploys age estimation tech in shops and pubs
A company involved in Home Office-led trials of biometric age estimation technologies has begun rolling out its hardware to UK shops and pubs so they can use its facial recognition algorithm to assure customers’ ages Continue Reading
-
News
01 Feb 2023
Malware variant can block contactless payments
Kaspersky warns that the latest variant of the Prilex malware can block contactless payments to force people to insert cards, enabling criminals to steal money Continue Reading
-
News
01 Feb 2023
NASA works with IBM on foundational data model for Earth science
Using IBM’s foundational model for artificial intelligence, NASA plans to offer researchers a way to access the vast troves of data it collects about Earth Continue Reading
-
News
01 Feb 2023
UK Cyber Council and ISACA launch audit, assurance programme
The UK Cyber Security Council has teamed up with ISACA to partner on a new audit and assurance programme for security pros Continue Reading
-
Opinion
01 Feb 2023
Tips on improving cyber training for home workers
How better security training can help firms tackle new cyber threats facing remote workers Continue Reading
-
News
01 Feb 2023
Reaping green dividends with data management
Getting data management right has been pivotal for Singapore IoT startup SensorFlow to optimise energy consumption and reduce carbon emissions for its hotelier clients Continue Reading
-
E-Zine
01 Feb 2023
MicroScope: Opportunities in security
In this month’s issue, we explore the possibilities for the channel to make its mark with security services, and take a closer look at whether the ChatGPT revolution brings more benefits or negatives with it Continue Reading
-
News
31 Jan 2023
Calif. climate bill to require business carbon emissions data
The Climate Corporate Data Accountability Act introduced in California would require businesses to report their scope 1, 2 and 3 carbon emissions. Continue Reading
-
News
31 Jan 2023
NetApp to lay off 8% of workforce, blames economy
NetApp reduced its global workforce by 8%. Analysts said the layoffs are a combination of hardware buyer hesitancy and employee redundancies from acquisitions. Continue Reading
-
Feature
31 Jan 2023
Web 3.0 business opportunities, ideas and what to expect
Web 3.0 is emerging as the next evolution of the internet. Here's how it could impact business models and provide new opportunities from greater transparency and efficiency. Continue Reading
-
Tip
31 Jan 2023
Fine-tune a social media emergency plan with ISO 22329:2021
Social media and its effective management are major interests for emergency management professionals. Find out how ISO's recent standard can help guide a social media strategy. Continue Reading
-
News
31 Jan 2023
Despite a layoff, Workday is still hiring
Workday's layoff is part of a growing list of tech companies cutting employees. But the company says it didn't overhire and is instead taking steps toward realignment. Continue Reading
-
Podcast
31 Jan 2023
ServiceNow workflow can smooth ERP edges with partner help
ServiceNow vice presidents Jeff Gore and Kirsten Loegering explain what's involved in implementing the platform to improve the employee experience on ERP and HR systems. Continue Reading
-
Podcast
31 Jan 2023
Risk & Repeat: The FBI's Hive ransomware takedown
This podcast episode discusses the law enforcement operation that led to the infiltration and takedown of the Hive network and what it could mean for other ransomware gangs. Continue Reading
-
Tip
31 Jan 2023
4 critical API caching practices all developers should know
API caching can increase the performance and response time of an application, but only if it's done right. Learn about some of the caching tools and techniques worth implementing. Continue Reading
-
Tip
31 Jan 2023
5 ways Web 3.0 will impact digital marketing
If Web 3.0 can provide greater privacy, more marketing reach and better targeting, the World Wide Web's latest iteration could ease the online customer personalization problem. Continue Reading
-
Feature
31 Jan 2023
Microsoft's OpenAI investment to boost work productivity
This series of UC blogs examines Microsoft's investment in OpenAI, Amazon Chime's advancements that increase productivity and RingCentral DaaS. Continue Reading
-
News
31 Jan 2023
Zoom adds chatbot virtual assistant to CCaaS offering
The Zoom chatbot uses conversational language and proprietary AI to assist people calling Zoom's contact center as a service. Zoom launched its CCaaS last year. Continue Reading
- 31 Jan 2023
- 31 Jan 2023
- 31 Jan 2023
-
Feature
31 Jan 2023
How to purchase SSDs during a NAND flash price fall
Although NAND flash prices are collapsing, that doesn't mean that they will pop back up at some future date. It's rarely a good idea to purchase SSDs well before they are needed. Continue Reading
-
Tip
31 Jan 2023
Understanding how long iPhones can last in the enterprise
Organizations may want to use the devices they invest in for as long as possible, but how long does Apple support iPhones? Explore the factors that affect the lifespan of iPhones. Continue Reading
-
Tip
31 Jan 2023
What cybersecurity consolidation means for enterprises
Experts predict cybersecurity consolidation will increase in the months and years ahead. Security leaders should consider what that means for their purchasing strategies. Continue Reading
-
News
31 Jan 2023
Security is key to maximizing cloud adoption success in healthcare
Security must be considered throughout the cloud adoption process and beyond when it comes to healthcare. Continue Reading
-
News
31 Jan 2023
Horizon3.ai releases POC exploit for VMware vulnerabilities
Penetration testing vendor Horizon3.ai published technical details and exploit code for three new CVEs in VMware vRealize Log Insight that can be chained for remote code execution. Continue Reading
-
News
31 Jan 2023
Tech Nation to shutter after more than a decade
Tech Nation due to shutter after losing core funding to Barclays Eagle Labs, which will take over its role in supporting UK technology startups and scaleups Continue Reading
-
Tip
31 Jan 2023
Compare Microsoft Teams Operator Connect vs. Direct Routing
As more companies migrate their telephony to Microsoft Teams, IT departments have two options to bring their current PSTN provider to the Teams platform. Continue Reading
-
News
31 Jan 2023
Cyber training firm launches £20k data protection scholarship
Training specialist Freevacy has launched a £20,000 scholarship fund to train data privacy and protection professionals Continue Reading
-
News
31 Jan 2023
Oracle officially supports Red Hat Enterprise Linux on OCI
Responding to user demand, Oracle struck a deal with Red Hat to make the latter's Enterprise Linux operating system an integral part of Oracle's multi-cloud strategy. Continue Reading
-
News
31 Jan 2023
Follow-up care slightly more common after audio-only telehealth visits
A recent study showed that follow-up care, including downstream emergency care, was higher after telephone-only versus video visits, but some treatment measures, like lab order rates, were lower. Continue Reading
-
News
31 Jan 2023
Russian DDoS hacktivists seen targeting western hospitals
A swathe of attacks by the Putin-supporting DDoS operation known as Killnet has targeted hospitals and other infrastructure in several Nato countries, with the UK thought to be at risk Continue Reading
-
News
31 Jan 2023
Crédit Agricole tests quantum in finance
The corporate and investment bank has run experiments with Pasqal and Multiverse to demo quantum computing in finance Continue Reading
-
News
31 Jan 2023
Kaseya increases channel commitment with boost to MDF and headcount
Vendor enhances global partner programme with focus on enablement and support Continue Reading
-
News
31 Jan 2023
GitHub warns Desktop, Atom users after code-signing certificates pinched
Threat actors stole encrypted code-signing certificates for GitHub’s Desktop and Atom applications in December 2022, prompting warnings for users Continue Reading
-
News
31 Jan 2023
EvolveODM seals second deal in three months
SD-WAN specialist adds more voice and data depot with its latest acquisition in just a few weeks Continue Reading
-
News
31 Jan 2023
MI5 unlawfully collected and held millions of people’s data
Secretive court finds MI5 knowingly acted unlawfully in use of bulk surveillance warrants, and the Home Office continued granting warrants despite information the agency was operating outside the law Continue Reading
-
Opinion
31 Jan 2023
Three outsourcing trends to look out for in 2023
ISG's Andreas Fahr outlines three IT sourcing trends to look out for in the coming year. Continue Reading
-
News
31 Jan 2023
Zurich Insurance Group plots multiyear move to AWS public cloud
Multiline insurance firm Zurich is plotting a move to the AWS public cloud to help revamp its customer offerings Continue Reading
-
News
31 Jan 2023
Private equity investors continued to shape datacentre market M&A activity in 2022
As deal sizes increase in the face of growing demand for cloud and internet-based services, datacentre operators are increasingly finding themselves on the receiving end of private equity investment Continue Reading
-
News
31 Jan 2023
Digital banking changing the high street forever as banks close branches and open alternatives
Banks are reshaping their channels as customers move to digital services, with physical innovation complementing digital strategies Continue Reading
-
News
31 Jan 2023
University of Stirling taps into Alation data catalogue technology
The University of Stirling is the first non-US university to participate in a data management education programme provided pro bono by data catalogue supplier Alation Continue Reading
-
News
31 Jan 2023
Royal Mail recovers more International Tracked services
Royal Mail is making further progress in recovering IT systems hit by a ransomware attack, and has re-enabled another tranche of international export services Continue Reading
-
News
31 Jan 2023
MPs warned of AI arms race to the bottom
Expert tells Parliamentary committee that tech companies developing artificial intelligence are cutting corners and placing safety on the backburner, opening up ‘enormous risks’ for the future of AI Continue Reading
-
News
31 Jan 2023
ATO renews major Macquarie deal
The contract renewal will enable the Australian Tax Office to tap Macquarie’s security operations centre, among other services, to secure its IT environment and protect sensitive data Continue Reading
-
31 Jan 2023
Reverse cloud migrations: shifting IT back on-premise
With a steady trickle of customer organisations returning on-premise, a need to plan better may not be the whole story. Continue Reading
-
31 Jan 2023
How the cost-of-living crisis is affecting IT
The worsening economic climate is leading to job cuts across the IT sector, with Microsoft the latest to announce thousands of layoffs – but CIOs will still struggle to find the talent they urgently need. Continue Reading
-
E-Zine
31 Jan 2023
How the cost-of-living crisis is affecting IT
In this week’s Computer Weekly, with major tech companies announcing thousands of job cuts, we examine what the cost-of-living crisis means for IT leaders and tech professionals. We analyse what you need to consider when reversing systems out of the cloud and back on-premise. And Very Group’s CIO talks about the post-pandemic challenges facing online retailers. Read the issue now. Continue Reading
-
News
31 Jan 2023
Mark Logan on his vision for a Scottish technology ecosystem
The Scottish Government’s entrepreneur advisor speaks to Computer Weekly about the philosophy behind an ambitious technology ecosystem strategy Continue Reading
-
News
30 Jan 2023
Expanded AtScale, Databricks integration adds functionality
The semantic layer platform vendor's tools are now listed on Databricks' Partner Connect, and existing customers can now connect to Databricks SQL and Unity Catalog. Continue Reading
-
Feature
30 Jan 2023
6 offboarding best practices for HR leaders to follow
An employee departure is a stressful time for the worker and the company. HR leaders should learn some offboarding best practices to maintain a positive relationship. Continue Reading
-
Opinion
30 Jan 2023
3 key steps when creating a DevOps implementation plan
Shifting to the DevOps model can be complicated and challenging. Set your team up for success by learning which areas to prioritize at the early stages of DevOps adoption. Continue Reading
-
Tip
30 Jan 2023
Azure Logic Apps: How it compares to AWS Step Functions
Developers can use Microsoft Azure Logic Apps to build, deploy and connect scalable cloud-based workflows. Learn how it measures up to other cloud platforms and AWS Step Functions. Continue Reading
-
Feature
30 Jan 2023
6 common social media privacy issues
Social media usage continues to grow as people share posts, videos and photos. However, there are data privacy issues and risks with sharing on social media. Continue Reading
-
Tip
30 Jan 2023
5 ways to survive the challenges of monolithic architectures
Those unable to make the jump to microservices still need a way to improve architectural reliability. Here are five ways software teams can improve a monolith's reliability. Continue Reading
-
News
30 Jan 2023
ServiceNow partner program ups standards, differentiation
Program participants believe the SaaS provider's updated program offers greater clarity around expectations and a path toward greater partner differentiation. Continue Reading
-
News
30 Jan 2023
Big tech layoffs may ease software engineer shortage
Recent layoffs will create an influx of software engineers on the job market in the coming months, which might benefit smaller enterprises searching for talent. Continue Reading
-
Tip
30 Jan 2023
ERP vs. EPM: Which should you choose?
ERP and EPM differ in several ways. Learn how the individual systems work alone, how they complement each other and how they can increase an organization's efficiency. Continue Reading
-
Tip
30 Jan 2023
How to fix Windows 11 when Secure Boot and TPM don't work
When organizations consider upgrading to Windows 11, they'll encounter several unique requirements, including TPM 2.0, UEFI and Secure Boot. Learn how to handle these requirements. Continue Reading
-
Feature
30 Jan 2023
The features of multi-cloud networking architecture
Enterprises are looking for multi-cloud networking features that include programmability, security integration and end-to-end visibility in a consumption-based model. Continue Reading
-
Feature
30 Jan 2023
How a digital retail firm uses enterprise search
Glean trains language models based on a customer's documents and other stored content. Its platform sits on users' technology stack to provide for smooth integration. Continue Reading
-
Feature
30 Jan 2023
Industry outlook on MEF's new zero-trust, SASE standards
MEF recently released new zero-trust and SASE standards. Standardizations can help with interoperability, but are they necessary for vendors and service providers to follow? Continue Reading
-
News
30 Jan 2023
Channel round-up: Who’s gone where?
Filling the finance position has been popular over the past week and there are a few moves worth noting across the industry Continue Reading
-
News
30 Jan 2023
BT tests out high-altitude flying antenna
The trial with Stratospheric Platforms may lead to hydrogen-powered drones being used to provide 4G and 5G rural coverage Continue Reading
-
News
30 Jan 2023
Computacenter enjoys strong finish to 2022
Channel player shares an update on the performance in its last fiscal year and talks of Q4 being a ‘record quarter’ Continue Reading
-
News
30 Jan 2023
Schools don't pay, but ransomware attacks still increasing
Ransomware gangs have increasingly focused their attacks on the K-12 education sector, even though most school districts do not pay the ransom. But how long will that last? Continue Reading
-
News
30 Jan 2023
Tiger’s hybrid cloud storage targets medical imaging
Tiger Bridge targets vertical sectors that find it hard to migrate to the cloud by allowing data storage in the cloud while using files locally as if stored on-premise Continue Reading
-
Tip
30 Jan 2023
5 ethical hacker certifications to consider
From Offensive Security Certified Professional to GIAC Web Application Penetration Tester, learn about the certifications worth earning to begin your ethical hacker career. Continue Reading
-
News
30 Jan 2023
Former Fujitsu staff under police investigation to face Post Office IT scandal inquiry
Two former Fujitsu IT professionals being investigated for potential perjury will face Post Office Horizon public inquiry in May Continue Reading
-
News
30 Jan 2023
Data of 10 million JD Sports customers accessed in cyber attack
Data on 10 million people who shopped online at JD Sports over a two-year period was accessed and potentially stolen in a cyber attack Continue Reading
-
News
30 Jan 2023
Noventiq eyes APAC IT services market
IT services provider Noventiq has been expanding its presence in APAC through several acquisitions in India, and is eyeing a bigger slice of the region’s IT services pie Continue Reading
-
Feature
30 Jan 2023
How to make the most of a composable enterprise architecture
Enterprise software is shifting away from highly integrated stacks to cloud-native architectures that use best-of-breed and in-house components Continue Reading
-
Blog Post
28 Jan 2023
What's the difference between brackets, braces and parentheses?
Stop using the terms square brackets, round brackets and squiggly brackets. Use the terms braces, brackets and parenthesis instead. That's their proper names. Continue Reading
-
Tip
27 Jan 2023
How developers can avoid remote work scams
Software developers can find good remote programming jobs, but some job offers are too good to be true. Follow these tips to spot remote job scams. Continue Reading
-
News
27 Jan 2023
Former Google CEO outlines dangers of generative AI
Mitigating risks from generative AI tools such as ChatGPT means involving humans in final decision-making and establishing guardrails. Continue Reading
-
Tip
27 Jan 2023
EDR tools for Windows Server compared
Windows Server 2022 comes with native security technologies to protect the enterprise. But endpoint detection and response tools can be worth the price of admission. Continue Reading
-
News
27 Jan 2023
HR tech companies' layoffs reveal hard facts
As the economy softens, HR tech companies are trimming payrolls. Several with $1 billion valuations have announced layoffs this month, citing concern for the future. Continue Reading
-
Opinion
27 Jan 2023
Economic slowdown cannot stop IT's ESG progress
An economic slowdown may be inescapable, but IT leaders must maintain focus on ESG initiatives. Discover why IT operations should continue to strive for sustainability. Continue Reading
-
Opinion
27 Jan 2023
Where IT operations management is headed in 2023
Between an economic downturn and increasing technical complexity, IT ops management faces a challenging year. An expert analyst shares his predictions for areas of focus in 2023. Continue Reading
-
Feature
27 Jan 2023
10 Web3 courses to try in 2023
Gain the skills necessary to engage with the newest iteration of the web using one of the many Web3 developer courses and learning resources available online. Continue Reading
-
News
27 Jan 2023
Intel revenue drops again; company to speed up next-gen chips
Dogged by stalled PC sales and tighter IT spending, Intel once again reported down revenues. CEO Pat Gelsinger highlighted progress and plans to remedy the issue. Continue Reading
