Customer experience (CX) management
Customer experience management fosters inbound marketing, sales automation, service and repeat business. Read the latest technology news, information and best practices to shape your customer experience strategy.
26 Apr 2023
15 customer experience conferences to attend in 2023
A good way to stay on top of customer experience advancements and trends is to attend industry conferences. Continue Reading
28 Feb 2023
Customer success vs. customer support: What's the difference?
Customer support and customer success sound similar, but they're distinct business practices. Differences include approach, metrics, maturity and skills. Continue Reading