Best practices for cybersecurity management
News, features and tips on best practices for cybersecurity management from the MSPs' perspective. Get information on what skills and technologies you will need to build an IT services practice.
Top Stories
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Feature
24 Mar 2022
SecOps and cybersecurity basics for NetOps teams
To bridge the gap between NetOps and SecOps teams, network pros should know security fundamentals, including different types of attackers, attacks and available security services. Continue Reading
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Guest Post
03 Mar 2022
Channel partners must understand the cybersecurity market
COVID-19 and consolidations have reshaped the cybersecurity market. Channel partners and customers must keep up with the market and best practices, including insurance policies. Continue Reading
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Guest Post
27 May 2021
6 best practices for informing MSP clients about cyber risks
With the cybersecurity threat landscape in a constant state of change, MSPs must help clients understand how to protect themselves. Here are six best practices. Continue Reading
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Feature
27 May 2021
Outcome-based contracting sees uptick during pandemic
Contracts that tie service provider payments to results has gained momentum as customers pursue digital transformation projects. Learn about the implications for service providers. Continue Reading
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Guest Post
26 May 2021
Top 5 IT services trends for technology, service providers
As businesses embrace digital services, technology and service providers must align with five market-changing trends, according to Gartner analyst Twiggy Lo. Continue Reading
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News
26 May 2021
SAP partners get new revenue-sharing model for cloud
SAP rolled out a revenue-sharing model that aims to support cloud economics. The software company also encouraged IP development among its partners. Continue Reading
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Feature
26 May 2021
Accenture Cloud First exec cites C-suite engagement
In this Q&A, Accenture Cloud First lead Karthik Narain reflects on the business group's first months of operations and the growing C-suite interest in cloud computing. Continue Reading
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Guest Post
25 May 2021
IT industry must open up about mental health
The IT industry is stressful, even without a pandemic. It's time to do more to encourage an open discussion about mental health. Continue Reading
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Feature
21 May 2021
IoT integration services evolve in maturing market
IT service providers are moving upstream to address client needs in an IoT market that has lost some, but not all, of its science project reputation. Continue Reading
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Feature
21 May 2021
Top MSP marketing tools to generate leads
MSP marketing tools are a must-have for successful lead-gen efforts. Execs at Valiant Technology, SADA and Synoptek round up the products supporting their marketing strategies. Continue Reading
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News
21 May 2021
Digital transformation service providers expect growth
In light of rosy IT spending forecasts, forward-thinking IT services firms are making moves to capture a spike in business; other IT channel news. Continue Reading
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Feature
14 May 2021
Digital maturity laggards play catchup, consultants say
Companies behind the curve of digital transformation can close the gap on digital business leaders, according to professional services firms. Continue Reading
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News
14 May 2021
Carousel Industries deal positions NWN for hybrid work
NWN cited the expansion of its customer base and geographical reach as key benefits driving its Carousel Industries acquisition; other IT channel news. Continue Reading
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Guest Post
13 May 2021
Return-to-office debate sparks channel partner opportunity
After a year-plus of remote work, organizations have begun to mull their next steps: return to the office, stay remote or go hybrid? Here's how partners can help. Continue Reading
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News
11 May 2021
Big Blue talks $1B partner investment at IBM Think 2021
IBM's spending on its partner ecosystem includes new competencies, role-based guided learning, increased technical support and financial incentives to boost hybrid cloud business. Continue Reading
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News
07 May 2021
Dell channel partners adopt ecosystems, industry focus
Dell Technologies has updated its partnering strategy to focus on three trends, according to executives at Dell Technologies World; other IT channel news. Continue Reading
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News
06 May 2021
AWS Marketplace, partners get new leadership
AWS Marketplace's newly appointed general manager plans to broaden the digital catalog's offerings and focus on governance. Continue Reading
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Feature
05 May 2021
E-commerce firm Radial taps Presidio for VDI cloud migration
As the pandemic sparked a surge in e-commerce demand, Radial needed to expand its capabilities. Learn how Presidio helped Radial with a VDI cloud migration to VMware Cloud on AWS. Continue Reading
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Guest Post
05 May 2021
How to craft client-friendly MSP websites
MSPs' company websites are often a missed opportunity to connect with customers. Here are tips on how to market an MSP online using language your clients will understand. Continue Reading
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Guest Post
30 Apr 2021
3 tips to improve data management in the cloud
Many organizations face substantial challenges in collecting, storing and using data in the cloud. Here are three ways solution providers can help. Continue Reading
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Guest Post
30 Apr 2021
How MSPs can get started with DEI initiatives
Many small IT firms have yet to launch diversity, equity and inclusion initiatives within their organizations. Here's how to get started. Continue Reading
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Feature
30 Apr 2021
Aruba partner tackles university's wireless network upgrade
Doane University kicked off a two-phase wireless network overhaul in response to the pandemic. Learn how Aruba partner DataVizion has helped execute the project. Continue Reading
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News
30 Apr 2021
Digital innovation shift shakes up IT budgets
New research shows a change in attitudes toward IT investments, with business looking to go beyond modernized infrastructure to digital innovation; other IT channel news. Continue Reading
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Feature
29 Apr 2021
SAP modernization calls for varied skills, phased approach
SAP's partner ecosystem plays a role in legacy-system-to-cloud migration, moving customers away from aging hardware platforms such as mainframes and client-server systems. Continue Reading
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Feature
27 Apr 2021
Co-managed IT support sees demand in the remote work era
As businesses weather the pandemic, many organizations' IT departments find themselves pushed to the limits and in need of outside help. Enter co-managed IT support services. Continue Reading
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Guest Post
26 Apr 2021
What solution providers must know about fintech companies
Solution providers can help fintech companies by offering IT infrastructure expertise. Here are considerations for targeting this vertical market opportunity. Continue Reading
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News
23 Apr 2021
Gartner cloud forecast bodes well for service providers
Gartner predicts end-user public cloud spending to reach $332.3 billion this year, with SaaS representing the largest area of investment; other IT channel news. Continue Reading
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Feature
19 Apr 2021
Unified communications managed services evolve amid pandemic
Service-level agreements, management layers, incident tracking and governance are all part of the evolving cloud communications service provider business model. Continue Reading
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News
16 Apr 2021
Cloud consulting services attract investor dollars
A spate of deals involving Ensono, Ahead, Upstack and Syntax reflects growing confidence in cloud consulting firms; other IT channel news. Continue Reading
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Guest Post
15 Apr 2021
IT industry's lack of diversity remains key issue in 2021
The first quarter of 2021 saw almost no changes in the composition of IT leadership teams. Here's how channel partners can change the status quo. Continue Reading
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Feature
13 Apr 2021
How MSPs can build a post-merger integration team
Combining two companies is a complex undertaking, spanning employees, operations and line-of-business applications. An integration team ensures MSPs stay on task. Continue Reading
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Tip
13 Apr 2021
3 basic cybersecurity measures to protect MSP businesses
Numerous MSP-targeted cyberattacks have driven home the need for improved internal security practices. Here's how MSPs can secure their operations. Continue Reading
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Guest Post
12 Apr 2021
How threat modeling technology fits into modern security
Dave Sobel speaks with Nuspire about the objectives of threat modeling. Learn how threat modeling can support modern security approaches such as zero-trust security. Continue Reading
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News
09 Apr 2021
SAP skills, cloud development expertise in demand
IT services firms Pythian and Ensono have gone the acquisition route to build out their respective SAP and cloud-native development practices; other news. Continue Reading
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News
02 Apr 2021
Logically buys MSSP company, sets sights on $100M
Logically's purchase of MSSP company Cerdant creates a security cross-selling opportunity, according to Logically CEO; other IT channel news. Continue Reading
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News
31 Mar 2021
Tech Data-Synnex merger poses IT distribution questions
The merger of IT distributors Tech Data and Synnex presents synergies -- as well as some areas of overlap -- between their respective business models. Continue Reading
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News
31 Mar 2021
Kaseya explores MSP business strategy shifts during pandemic
Kaseya's new research explores the effects of 2020 on MSP business strategy. The study reveals emerging opportunities in cybersecurity and regulatory compliance. Continue Reading
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Feature
31 Mar 2021
Archival cloud storage market expands for channel partners
Channel partners can expect demand for archival cloud storage to grow as vendors mature their offerings. Learn about this cloud storage category's strengths and limitations. Continue Reading
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Feature
31 Mar 2021
Third-wave cloud consultants take on larger scope of services
Cloud consultancies have grown from boutiques to firms with global ambitions. The latest iteration of these consultancies will push the business in new directions. Continue Reading
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Feature
29 Mar 2021
M&A integration plan calls for careful systems balance
Systems and business process rationalization can be a chore when pursuing a post-merger integration plan. IT services firms carefully choose the components to deploy companywide. Continue Reading
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News
26 Mar 2021
Blue Yonder tackles supply chain digital transformation
Accenture and Blue Yonder teamed up to solve supply chain challenges for food and beverage company Tata Consumer Products; other IT channel news. Continue Reading
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Guest Post
25 Mar 2021
MSPs must rise to regulatory compliance challenges
Data laws and requirements have made regulatory compliance a fact of life for every MSP. Here's why that's a good thing for the industry. Continue Reading
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Feature
25 Mar 2021
ClearScale telemedicine app uses range of Amazon services
Creative Practice Solutions, a medical consulting company, called on ClearScale to develop a telemedicine offering that lets physicians conduct and record remote patient visits. Continue Reading
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Guest Post
24 Mar 2021
New tool helps IT vendors assess their channel readiness
Channel partners, do your tech vendors need a more productive channel strategy? A new tool from CompTIA's Channel Development Advisory Council can help. Continue Reading
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News
19 Mar 2021
Workplace from Facebook partner firms get new program
The revamped channel strategy for Workplace by Facebook emphasizes resellers and systems integrators; more IT channel news. Continue Reading
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Guest Post
18 Mar 2021
Yes, managed IT services can be offered via e-commerce
Not all MSPs believe using e-commerce is a good fit for their businesses. Dave Sobel argues the merits of adding an e-commerce option to existing sales and marketing methods. Continue Reading
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Tip
18 Mar 2021
Federal technology upgrade could see security, SaaS outlay
Channel partners expect major shifts in the government's technology priorities. Find out which IT trends are poised to shape spending in the coming years. Continue Reading
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Tip
17 Mar 2021
Channel execs share tech talent recruitment tips
In a rapidly evolving tech market, channel partners vie for IT talent. Use these tips to find job candidates, develop skills internally and retain employees. Continue Reading
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Guest Post
17 Mar 2021
Nerdio's strategy evolves for cloud desktop, Azure markets
Nerdio CEO Vadim Vladimirskiy discusses the state of the cloud desktop market and his company's strategy for developing an Azure IT automation platform for MSPs. Continue Reading
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Feature
16 Mar 2021
VMware Cloud on AWS partners see ongoing opportunity
Rackspace Technology, Faction and Converge Technology Solutions help clients tap into VMware Cloud on AWS for a range of uses. Continue Reading
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Guest Post
16 Mar 2021
Where IT is headed in 2021: 5 key trends to watch
2021 might not yet feel too different from 2020, but CompTIA's latest report highlights five intriguing trends in the IT industry for which you need to be ready. Continue Reading
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News
12 Mar 2021
ServiceNow partners get workflow boost in Quebec release
The Quebec release of the Now Platform arms partners with new tools to improve customers' digital workflows, as well as prebuilt vertical extensions; more IT channel news. Continue Reading
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Feature
08 Mar 2021
Veristor taps Cloudian for cloud adjacent architecture
MSP uses vendor's S3-compatible technology to offer storage as a service, backup/disaster recovery and ransomware protection, while avoiding the inefficiency of overprovisioning. Continue Reading
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News
05 Mar 2021
BCG: Future of outsourcing points to fewer service providers
Research on post-pandemic outsourcing trends reveals shifts in organizations' thinking about service providers and digital transformation initiatives; other news. Continue Reading
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Guest Post
05 Mar 2021
MSPs can't ignore the e-commerce trend
E-commerce has made it possible to buy practically anything online, but MSPs have shied away from this sales and marketing strategy. Dave Sobel says it's time to embrace the trend. Continue Reading
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Guest Post
02 Mar 2021
Auvik Networks explores network management's future
As network infrastructure becomes more complex, Auvik Networks aims to equip its MSP partners with tools for better visibility, cloud management and more. Continue Reading
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News
26 Feb 2021
Mission launches machine learning consulting practice
The AWS Premier Consulting Partner will target AI and machine learning projects in a broad range of industries; other IT channel news. Continue Reading
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Feature
26 Feb 2021
IT services industry tweaks business models amid pandemic
MSPs and IT consultants have developed new services, emphasized cloud offerings and boosted cybersecurity capabilities to address COVID-19 and its effects on customers. Continue Reading
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Feature
26 Feb 2021
Healthcare security services firms tackle ransomware spike
As healthcare organizations face an onslaught of ransomware attacks, channel partners can assist with security initiatives such as zero-trust architectures to prevent breaches. Continue Reading
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Feature
23 Feb 2021
AI in managed service software to boost automation
From security to streamlined help desk systems, AI could have profound benefits for MSPs in the future. Continue Reading
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News
22 Feb 2021
IT services M&A, colocation deals continue to flourish
The latest round of IT services transactions feature KSM Consulting, Atos and Cyxtera. The activity underscores the continual demand for cloud services and digital infrastructure. Continue Reading
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Guest Post
22 Feb 2021
SaaS monitoring, management tools take shape for MSPs
A new category of SaaS monitoring and management software has emerged, designed specifically for MSPs and their small business clients. Learn why these tools matter. Continue Reading
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Feature
22 Feb 2021
MSP buyers weigh M&A integration vs. independence
MSP M&A activity is surging as investment dollars flow into the sector. How buyers handle the post-acquisition environment will determine whether the combination succeeds. Continue Reading
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News
19 Feb 2021
Digital acceleration opens opportunities, widens tech gap
The pandemic has set the stage for increased investments in digital transformation and business innovation, an Accenture report found; more IT channel news. Continue Reading
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Feature
17 Feb 2021
MSPs tap Red Hat Ansible for managed services automation
IT services providers have deployed the Red Hat Ansible Automation Platform to minimize repetitive work and boost productivity -- even in uncertain times. Continue Reading
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News
12 Feb 2021
ServiceNow consulting firm aims to combine regional partners
Thirdera, formed from the merger of Evergreen Systems, Cerna Solutions and NovoScale, said it plans to acquire and integrate ServiceNow consulting firms; other IT channel news. Continue Reading
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Feature
12 Feb 2021
Channel relationships shift as cloud storage expands
As MSPs look to harness the advantages of cloud storage, they must also articulate the value they provide and enter into a regimen of nonstop training and certification. Continue Reading
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Guest Post
10 Feb 2021
How cloud management tool sets can help MSPs
To tackle today's cloud management challenges, MSPs need new software tools and strategies. Find out why cloud management tool sets should be on MSPs' radars. Continue Reading
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Feature
09 Feb 2021
Cloud storage reseller or consumer? Partners face market shift
A market rife with storage options provides a varied and sometimes ambiguous environment for IT services firms, which take varying paths in a changing infrastructure sector. Continue Reading
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News
05 Feb 2021
Dell Technologies Partner Program adds VMware sales option
The revised Dell Technologies Partner Program offers the option for the partners to sell VMware licensing with an aligned base rebate; other IT channel news. Continue Reading
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News
01 Feb 2021
ConnectWise buys Service Leadership, benchmarking data
MSP software house ConnectWise has acquired Service Leadership Inc., a consultancy that offers financial and operational benchmarking tools and data. Continue Reading
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Feature
29 Jan 2021
Partners guide clients on mainframe modernization strategy
The chore of revitalizing the mainframe involves a range of approaches and may call for modern languages, microservices and cloud migration, consultants and service providers said. Continue Reading
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News
29 Jan 2021
IBM ecosystem strategy embarks for hybrid cloud, AI future
Big Blue said it has laid the groundwork to rapidly grow hybrid cloud and AI business through its partner ecosystem, which includes VARs, ISVs and systems integrators. Continue Reading
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News
29 Jan 2021
Deloitte cyber practice aims for growth with Root9B deal
The acquisition extends the consultancy's cybersecurity business into threat hunting and credential risk management and analytics. Additional transactions may be in the offing. Continue Reading
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News
29 Jan 2021
Cybersecurity trends: IT shops set to offload work to MSPs
New research on 2021 cybersecurity trends points to opportunities for managed service providers that are equipped with the right tools and skills; more IT channel news. Continue Reading
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Feature
28 Jan 2021
Azure Virtual Desktop partners find SMB deals
The economics of Microsoft's AVD has made virtual desktops more feasible for some smaller business, but partners said the technology scales to support enterprise clients. Continue Reading
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News
28 Jan 2021
Tercera looks to invest in cloud professional services firms
The newly launched firm, led by Appirio co-founder Chris Barbin, will take minority stakes in cloud consultancies and offer advice on growing a services business. Continue Reading
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Guest Post
28 Jan 2021
Taking on today's free-for-all approach to higher ed tech
The rapid deployment of higher ed technology during the COVID-19 crisis has delivered mixed results. However, while challenges persist, the future looks bright. Continue Reading
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Tip
27 Jan 2021
Launch a managed services training program in 9 steps
MSPs' internal training resources should be more than a stack of 'how to' documents. Use these best practices to build a successful managed services training program. Continue Reading
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Guest Post
27 Jan 2021
The pros and cons of MSP private equity deals
Greystone Technology CEO Peter Melby has long believed that private equity creates problems for MSPs. But then he decided to take a private equity deal. Find out why. Continue Reading
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News
22 Jan 2021
Top-tier consultants, SIs pursue IT services acquisitions
M&A activity remains hot in the IT services sector -- with Cognizant, McKinsey, Accenture and IBM revealing new acquisitions over the last 10 days; more IT channel news. Continue Reading
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Guest Post
21 Jan 2021
What low-code/no-code and pro-code mean for providers
Dave Sobel talks with SeedCode CEO John Sindelar about the low-code/no-code movement and how providers should be thinking about building on platforms such as Salesforce. Continue Reading
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Guest Post
20 Jan 2021
Why 2020 may have changed the MSP industry forever
Managed service providers will come to view 2020 as the year their industry finally received the recognition and legitimacy they have long sought. Continue Reading
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News
19 Jan 2021
Huntress security platform gets boost from Level Effect EDR
As part of an aggressive growth strategy, MDR services vendor Huntress Labs purchased endpoint detection and response technology from security startup Level Effect. Continue Reading
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News
15 Jan 2021
Cloud distributor Pax8 pursues UK growth, tech innovation
Pax8 fueled its global ambitions in a span of two weeks with a U.K.-based acquisition and strategic leadership team, in addition to a $98 million boost in funding. Continue Reading
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Guest Post
15 Jan 2021
3 steps to blazing a trail to a better partner experience
A strong vendor-channel partnership is essential to sustained business success in IT, and channel partners have the leverage. Here are the essential steps to creating it. Continue Reading
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News
15 Jan 2021
Deloitte: Life sciences vertical taps cloud for R&D
The life sciences vertical has begun to fully embrace cloud computing, spurred on in part because of the COVID-19 pandemic, according to Deloitte research; other IT channel news. Continue Reading
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News
08 Jan 2021
Atos floats DXC acquisition proposal
Paris-based IT services company Atos is reportedly eyeing DXC Technology as an acquisition target -- a move that would greatly scale Atos' North American presence; other news. Continue Reading
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Guest Post
07 Jan 2021
Early IT channel career advice: Start at an MSP or a help desk?
Trying to figure out your first move post-college education isn't easy. Dave Sobel and other MSP influencers offer opinions on what may be the best way to begin an IT channel career. Continue Reading
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Feature
31 Dec 2020
4 considerations for rebranding a company in the MSP sector
Planning to rebrand? Here are some factors to consider, whether you're seeking a new look for a maturing business or a unified image that spans multiple acquisitions. Continue Reading
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Feature
24 Dec 2020
SD-WAN industry growth opens partner opportunities in 2021
Channel partners can take advantage of SD-WAN industry expansion by addressing customers' interoperability and security concerns, according to Spirent Communications executives. Continue Reading
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Feature
23 Dec 2020
2021 in-person, virtual channel partner events calendar
The 2021 channel partner event schedule features a mix of virtual and in-person conferences. Our listings include events for MSPs, consultants, VARs, SIs and other partner types. Continue Reading
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Feature
23 Dec 2020
Managed IT services market to grow more competitive in 2021
Kaseya Corp. predicts multiple opportunities for MSPs to expand their businesses next year, but it also points to a backdrop of uncertainty and intensifying competition. Continue Reading
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Feature
23 Dec 2020
Top tips for building a Microsoft Azure MSP practice
As MSPs expand into cloud offerings, many are deciding to focus on Microsoft Azure. Lunavi, Synoptek and 1Path explain why and how they grew their Microsoft Azure MSP practices. Continue Reading
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Guest Post
22 Dec 2020
What does data show regarding diversity in IT channel for 2020?
Dave Sobel updates his look at diversity in IT, with a greater focus on solution providers and vendors in the industry, aiming to help highlight companies championing diversity efforts. Continue Reading
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News
22 Dec 2020
Deloitte, Google highlight 3 workforce trends for 2021
Executives from Deloitte Consulting and Google Workspace discuss how workforce trends that emerged during the pandemic will gain momentum in the year ahead. Continue Reading
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News
21 Dec 2020
Accenture: Retail supply chain ripe for reinvention
Retailers are responding to consumer behavior changes by reimagining the supply chain as a growth driver, according to an Accenture Interactive report; other news. Continue Reading
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Feature
21 Dec 2020
MSP retools bank IT systems with HPE Nimble Storage dHCI
Faced with a strained IT infrastructure, Central Pacific Bank upgraded to Nimble Storage dHCI. Learn how solution provider Pacxa played a critical role in the project. Continue Reading
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Feature
18 Dec 2020
Top 10 channel partner business articles of 2020
Channel partner business trends of 2020 included the expansion of cloud computing, the acceleration of emerging technologies and the widespread adoption of remote work products. Continue Reading
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News
18 Dec 2020
Dell Technologies partners deliver mixed sales results
Dell Technologies said its channel strategy is weathering the challenging conditions of the COVID-19 economy, with storage sales taking the biggest hit; other IT channel news. Continue Reading
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Feature
16 Dec 2020
Top 10 channel partner news stories from 2020
Our top 10 channel partner news stories of 2020 explore growing markets such as cloud services and automation, as well as moves by Microsoft, Accenture and Dell Technologies. Continue Reading
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Feature
15 Dec 2020
Evaluate tools to help improve cybersecurity for MSPs
Learn what types of cybersecurity tools -- including those for email security, endpoint protection and DNS filtering -- MSPs can use to ensure safety of their clients' systems. Continue Reading