DevOps and Agile strategies
News, tips and features for managed service providers building DevOps and Agile strategies. Find out how channel partners are adopting the methodologies and software development techniques in these emerging fields.
Top Stories
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Feature
24 Feb 2022
Deloitte software engineering gets global boost
Recent acquisitions help the consultancy pursue 24/7 software sprints to meet customer demand for digitalization and faster product delivery cycles. Continue Reading
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Opinion
11 Sep 2020
How to develop resilient IT operations for the COVID-19 era
To meet pandemic-based business demands, enterprises can take these five steps to transform their existing technology platforms. Wipro exec Murthy Malapaka explains the process. Continue Reading
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News
27 Apr 2018
IT services companies: Reliam, Converge Technology point to M&A trend
Acquisition-minded ventures are building IT services platforms, as Reliam's buyout of managed cloud services provider Stratalux demonstrated this week; other IT channel news. Continue Reading
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Blog Post
25 Apr 2018
MSP tools: Virteva consolidates monitoring for better visibility
Virteva, an MSP, has consolidated a handful of monitoring tools to LogicMonitor as a single platform, a move that has resulted in improved visibility. Continue Reading
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Feature
23 Apr 2018
Unified communications as a service: The next generation
New-look UCaaS solutions are opening opportunities for channel partners that can navigate differing customer needs, regulatory environments and the security landscape. Continue Reading
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News
20 Apr 2018
Analyst argues blockchain has no place in networking
Blockchain distributed ledger technology is untested, unproven and overly complex, making it unsuitable for networking, GlobalData analyst Mike Fratto argued. Continue Reading
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News
20 Apr 2018
Marketing for MSP companies: Still a struggle
While managed service providers continue to struggle with marketing, the list of vendors committing to the channel sales model continues to grow; more news from the week. Continue Reading
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Feature
20 Apr 2018
Expect 5G infrastructure to generate new wave of channel opportunities
It's time to think about 5G. The widespread rollout of 5G infrastructure is likely to create new prospects for channel-provided solutions and services, industry experts say. Continue Reading
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News
19 Apr 2018
128 Technology brings routing, SD-WAN to white box CPEs
128 Technology integrated its routing software and SD-WAN capabilities with white box CPEs from Lanner. Arrow Electronics will preconfigure the software onto the CPEs. Continue Reading
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Feature
19 Apr 2018
HCL software push lands Actian in latest venture
HCL software: The recent acquisition of Actian gives the $7.6 billion IT services provider a range of data analytics products it can sell as a global systems integrator. Continue Reading
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News
18 Apr 2018
IBM admits poor storage results but promises to do better
IBM’s first-quarter 2018 results shows failings in its storage business, while cognitive computing via Watson remains its main growth engine. Continue Reading
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Feature
17 Apr 2018
AWS MSP partners weigh impact of AWS Managed Services
The launch of AWS Managed Services was met with speculation over whether the offering might encroach on channel business opportunities, but partners report the service hasn't hurt them. Continue Reading
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News
16 Apr 2018
CrowdStrike looks to quicken incident response times
CrowdStrike introduced a new component for the vendor's cloud-based security platform -- dubbed Falcon X -- that looks to speed up enterprises' incident response times. Continue Reading
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News
13 Apr 2018
HPE Pointnext adds Azure expertise with RedPixie buyout
Hewlett Packard Enterprise said its acquisition of RedPixie will round out its purchase of Cloud Technology Partners last year; other news from the week. Continue Reading
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News
13 Apr 2018
GuardiCore on the hunt for managed security services providers
Data center security vendor GuardiCore recently enhanced its partner program to attract managed security services providers as it looks to grow its reputation in the channel. Continue Reading
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News
12 Apr 2018
Rising cryptojacking threat depends on profit potential
Cryptojacking attacks are on the rise, but experts are unsure if the threat can overtake the malware dominance of ransomware due to regulatory and profit questions. Continue Reading
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News
11 Apr 2018
Verizon DBIR confirms ransomware is everywhere
The 2018 Verizon DBIR confirms the ransomware threat is everywhere and reminds enterprises that phishing continues to be a problem and some users may be repeat offenders. Continue Reading
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News
10 Apr 2018
HPE Pointnext picks up RedPixie to bolster hybrid cloud options
The vendor has picked up its second cloud consultancy in the space of eight months as it looks to increase its hybrid cloud support for customers. Continue Reading
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News
06 Apr 2018
Cloud storage misconfiguration exposes 12 petabytes of data
Researchers found misconfigured cloud storage across multiple platforms left huge amounts of data exposed, including medical information and payroll data. Continue Reading
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News
06 Apr 2018
Savvius channel: Partners drive network tool vendor's revenue
Savvius is getting an assist from 50 U.S. channel partners, as it looks to expand its technology portfolio beyond its traditional break/fix orientation; other news from the week. Continue Reading
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Feature
06 Apr 2018
Digital transformation for insurance firms drives IT business
IT service firms are finding new opportunities as insurers pursue digital transformation initiatives and deploy emerging technologies such as robotic process automation. Continue Reading
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News
04 Apr 2018
Azure serial console update addresses cloud troubleshooting
An Azure debugging tool gives admins a better handle on problems when VMs don't boot properly, with a familiar feel for those more comfortable with on-premises architectures. Continue Reading
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News
04 Apr 2018
CompTIA acquisitions add training muscle
The training specialist has made a couple of acquisitions that should give it much more depth in its ability to provide training to IT professionals. Continue Reading
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News
04 Apr 2018
How to rightsize your digital strategy
Don’t wait for a light-bulb moment. Small ideas are best, but businesses must also assess whether their IT is a speed bump, slowing down innovation. Continue Reading
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News
04 Apr 2018
Data breaches revealed at four US retail chains
The Easter weekend has seen another round of data breaches, further underlining that many companies are still failing to take the necessary steps to protect customer data. Continue Reading
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News
04 Apr 2018
Microsoft rings in the changes to support devices
Partners have a new organization management chart to get to grips with as the firm looks to split the teams running Windows and devices. Continue Reading
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News
02 Apr 2018
Nvidia, Pure Storage FlashBlade lift 'AIRI' infrastructure
Pure Storage AIRI is AI-ready infrastructure that integrates Pure's all-flash FlashBlade NAND storage blades and four Nvidia DGX-1 artificial intelligence supercomputers. Continue Reading
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News
02 Apr 2018
Nutanix HCI, Nakivo backup go straight into Compton schools
The Compton, Calif., school district reduces its data center server and storage footprint with Nutanix hyper-convergence and simplifies data backup with Nakivo software. Continue Reading
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News
30 Mar 2018
Dell EMC partner strategy sees range of success for FY18
Dell EMC said its fourth-quarter results showed channel business growth in servers but a slump in storage; other news from the week. Continue Reading
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News
29 Mar 2018
Autotask and Datto partners get a look at the future
The combined entity has used an event in London to outline just what it can now provide managed service providers. Continue Reading
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Feature
29 Mar 2018
Cloud GDPR compliance: Partners note lack of urgency among clients
Cloud firms work busily to align their businesses with Europe's data protection legislation, but many observe a lack of urgency among clients in face of the hefty GDPR penalties. Continue Reading
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News
28 Mar 2018
IBM marketing strategy to better educate SMBs on new offerings
After a bold transformation, many small and medium-sized businesses have yet to wrap their heads around what IBM offers today. The IBM marketing strategy will soon address that. Continue Reading
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News
28 Mar 2018
Cloud providers court blockchain ecosystems
While still in its infancy, blockchain technology is no longer theoretical. And cloud providers will line up to cash in, as enterprises plan to invest millions. Continue Reading
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Blog Post
28 Mar 2018
Applying AI: Accenture exec cites customer opportunities
Mike Sutcliff, group chief executive at Accenture Digital, talks about the challenges of applying AI, digital thread and augmented reality to real-world business issues. Continue Reading
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News
27 Mar 2018
Atlanta city hall begins recovery from ransomware attack
After battling the fallout from an Atlanta ransomware attack for five days, Mayor Keisha Bottoms said that city hall has finally begun to recover and turn systems back on. Continue Reading
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Opinion
27 Mar 2018
A cybersecurity self-assessment helps IT teams, partners flag risks
IT teams, partners and vendors can benefit from an internal checkup when it comes to reducing the risk of a cybersecurity breach. This approach can help document security efforts. Continue Reading
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News
26 Mar 2018
More Linux, cloud features come to Windows Server 2019
Windows Server 2019 will come with a number of enhancements to cater to administrators who want a tighter connection to the Azure cloud platform, Microsoft said. Continue Reading
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News
26 Mar 2018
PRM pitched as channel management solution
Vendors are being urged to use technology to help manage their increasingly complex channel bases Continue Reading
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News
26 Mar 2018
Barracuda uncovers user issues with cloud licensing
A failure to provide customers with a menu of payment options for cloud services could be a problem, according to the vendor's research Continue Reading
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News
23 Mar 2018
GCP security: Google taps Rackspace, other partners
Hosting and cloud services firm Rackspace emerges as managed security services provider for the Google Cloud Platform; other channel partner business news from the week. Continue Reading
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News
22 Mar 2018
IBM ecosystem strategy focuses on business model variety
At IBM PartnerWorld 2018, IBM's channel chief highlighted the company's commitment to support a variety of partner business models as it builds out the IBM ecosystem. Continue Reading
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Feature
22 Mar 2018
From VAR to IT managed service company: NSI's journey
In hindsight, NSI would have done a few things differently during its transition from a reseller to an MSP. NSI president Tom McDonald shares lessons learned from the journey. Continue Reading
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Feature
22 Mar 2018
SD-WAN market growth sparks new channel services
SD-WAN services are growing in popularity and IT solutions providers are looking to boost their revenue in the rapidly expanding managed SD-WAN market segment. Continue Reading
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News
20 Mar 2018
Firms need to move from DevOps to DevSecOps, says expert
In the face of competition, organizations are turning to DevOps to improve efficiency and accelerate innovation, but this is creating new security risks, an industry expert warns. Continue Reading
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News
20 Mar 2018
Oracle Q3 2017-18 results see cloud revenue grow to $1.6B
Oracle’s third-quarter results for fiscal year 2018 show an increase of almost 7% of overall revenue to $9.8B, of which 18% was cloud. Continue Reading
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News
20 Mar 2018
Wearables not just a passing fad
IDC is predicting growth for the segment and that will have implications on networks. Continue Reading
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News
20 Mar 2018
Boom expected in processor attacks
Sonicwall's latest research shows worrying signs that the processor flaws revealed at the start of 2018 are set to dominate IT security. Continue Reading
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News
20 Mar 2018
IBM delivers Watson-powered voice assistant for consumer brands
Alexa and Google Assistant have taken residence in people's homes. IBM aims to give companies a way to deliver their own branded AI voice assistants Continue Reading
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News
16 Mar 2018
IBM bolsters data security in its cloud services
Big Blue will introduce IBM cloud services that use blockchain, containers and its z14 mainframes to deliver improved security across cloud and on-premises environments. Continue Reading
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News
16 Mar 2018
Accenture-Disney deal: Blockchain at the movies
A recently revealed Accenture-Disney alliance aims to apply virtual reality, machine learning and blockchain in immersive entertainment and film production; other news. Continue Reading
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News
16 Mar 2018
MSPAlliance insurance to protect providers against claims
A revised MSPAlliance insurance program aims to shield managed services and cloud computing providers from claims stemming from the EU GDPR regulation. Continue Reading
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News
15 Mar 2018
Amazon changes Chime pricing to try to win market share
Amazon Web Services is switching Amazon Chime pricing to a usage model to lure businesses away from rivals Slack, Microsoft Teams and Cisco Spark. The new pricing starts in April. Continue Reading
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Feature
13 Mar 2018
MSP business model transformation: Five tips for navigating change
MSP business model transformation: Channel partners face challenges as they cultivate as-a-service offerings, seek dollars for investment and promote their new offerings. Continue Reading
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News
09 Mar 2018
Datto partners swell in numbers amid global expansion
Datto is planning updates to Autotask Endpoint Management and Autotask PSA in the coming months, as it continues to integrate its product lines; other news from the week. Continue Reading
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News
08 Mar 2018
Cisco bolsters SD-WAN analytics in Viptela
Cisco's new cloud-based service, called vAnalytics, helps companies prepare for changes within the Viptela SD-WAN by giving answers to what-if questions. Continue Reading
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News
07 Mar 2018
Cloud security startups becoming a hot commodity
Cloud security startups are popular acquisition targets, as cloud providers and third parties seek to address corporate IT concerns across multiple platforms. Continue Reading
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News
06 Mar 2018
Cisco Tetration providing more app security analytics
Cisco has turned Tetration analytics toward app security. The latest upgrade helps spot software flaws and identify malware activity, such as Spectre and Meltdown exploits. Continue Reading
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Blog Post
06 Mar 2018
Ease the MSP talent acquisition process with these tips
For Eric Hobbs, the key to the talent acquisition process is to recruit prospective employees early and often. Hobbs is CEO at Technology Associates, a managed service provider (MSP) in Cary, North ... Continue Reading
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News
06 Mar 2018
Managed service provider security: Bad clients put your business at risk
Speakers at MSPWorld 2018 sparked new discussions about MSP security, such as how companies need to avoid entanglement with customers' security lapses. Continue Reading
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News
06 Mar 2018
Kaseya Unified Backup targets MSPs with BC/DR option
Kaseya CEO Fred Voccola said VSA's integration with Unitrends backup gives managed services providers an 'enterprise-class' BC/DR option in a burgeoning market. Continue Reading
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News
05 Mar 2018
Print industry braced for change as disruption hits
Looking ahead to 2025, the print industry is going to go through major changes. Vendors and resellers need to start preparing now. Continue Reading
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News
02 Mar 2018
Avaya reaches stability, prepares for growth
New cloud products are expected to drive Avaya revenue growth in 2019. Meanwhile, revenues in fiscal 2018 are forecast to be almost the same as last year. Continue Reading
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News
02 Mar 2018
Splunk partners swell under channel program framework
Big data player Splunk launched new benefits and streamlined requirements for its fast-growing partner ecosystem; other channel news from the week. Continue Reading
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News
01 Mar 2018
Cloud and IoT to play in key role for distributors
The forecasts coming out of the Global Technology Distribution Council indicate that there is growth out there for disties if they focus in the right technology areas. Continue Reading
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Blog Post
27 Feb 2018
TeamViewer partner program update reveals shift in strategy
TeamViewer, a newcomer to the channel, is on a mission to grow its presence among partners. The software provider only began its push into the channel about a year-and-a-half ago when it launched ... Continue Reading
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News
27 Feb 2018
Mystery ad network running cryptomining malware
Qihoo 360's Netlab team discovered an online ad network has been bypassing ad blockers and running cryptomining software in the browsers of unsuspecting visitors. Continue Reading
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News
23 Feb 2018
ConvergeOne goes public, targets cloud skills
Cloud consulting services is one area IT service provider ConvergeOne would like to reinforce as it pursues business as a publicly traded enterprise. Continue Reading
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News
23 Feb 2018
JASK channel partner program looks for regional allies
JASK will initially target regional reseller partners and plans to eventually work with managed security service provider firms; other news from the week. Continue Reading
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Feature
23 Feb 2018
Cloud services offerings: Partner investments on the rise
Managed service providers and other channel firms are upping their investment in cloud services but must confront the challenges of cloud profitability and revenue contribution. Continue Reading
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Guide
23 Feb 2018
MSP security essentials for every IT service provider
Getting a cybersecurity practice up and running is no easy task. In this guide, we show how MSPs can build security practices and protect their clients from an array of threats. Continue Reading
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News
21 Feb 2018
Riverbed packs cloud, WLAN features into its SD-WAN
Riverbed SD-WAN now includes support for private connections to Amazon Web Services and Microsoft Azure. Other enhancements include support for the Xirrus WLAN. Continue Reading
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Feature
21 Feb 2018
SAN storage devices: MSP finds new business in tech upgrade
Evercom, a managed services provider, was able to both upgrade its storage and find a new business opportunity when it purchased new gear from Reduxio Systems. Continue Reading
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News
20 Feb 2018
Verizon beefs up managed WLAN portfolio with analytics
Verizon is using technology from Mist to anchor a managed SD-WLAN service in an effort to extend its service footprint to customers' WLANs. Continue Reading
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Feature
20 Feb 2018
Hybrid cloud cost optimization an ongoing opportunity for partners
For all its virtues, the hybrid cloud model can create a number of cloud cost optimization and management headaches for customers. Learn how partners can step in to help. Continue Reading
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Feature
20 Feb 2018
Premier BPO gains cloud infrastructure in DinCloud buyout
Premier BPO has purchased DinCloud, a cloud services provider, in a move that acknowledges the increasing importance of scale in the highly competitive IT service market. Continue Reading
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News
16 Feb 2018
Anomali targets managed security service providers for global expansion
Threat management platform vendor Anomali said it will tap MSSPs for help reaching medium-sized businesses; other channel news from the week. Continue Reading
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News
15 Feb 2018
Carbonite agrees to acquire competitor Mozy
Carbonite stays busy with its pending acquisition of Mozy and a forthcoming DRaaS product. The data protection vendor also announced revenue results, which were mixed. Continue Reading
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News
15 Feb 2018
CloudCoreo deal portends VMware cloud security tool
VMware cloud security tools will get a boost from the company's acquisition of CloudCoreo, a security and management startup focused on cloud deployments. Continue Reading
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Feature
15 Feb 2018
Robotic process automation software unites vendors, partners
RPA solution vendors are gearing up for the next wave of software robot deployment, cementing alliances with channel partners to extend market reach. Continue Reading
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News
14 Feb 2018
Citrix expands cloud offerings with Cedexis buy
Citrix's acquisition of Cedexis marks its entry into the business of connecting multiple cloud data centers. Citrix is expected to combine NetScaler with Cedexis technology. Continue Reading
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Feature
14 Feb 2018
MSP pricing: How to compete without slashing prices
Experts share strategies for battling price erosion in the competitive managed services market. MSPs shouldn't bow to pricing pressures without trying these approaches first. Continue Reading
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News
13 Feb 2018
Enterprise adoption at tail end of 5G timeline
The first commercial 5G deployments are scheduled for later this year. One report's 5G timeline predicts many enterprises won't reap the benefits of 5G until the mid-2020s. Continue Reading
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News
13 Feb 2018
Dell EMC gives VxBlock more scaling options
Dell EMC VxBlock 1000 lets customers mix and match VMAX, Unity, XtremIO and Isilon arrays in a block with Cisco servers and networking. Will that reverse market share decline? Continue Reading
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News
13 Feb 2018
Lenovo issues advisory for old Wi-Fi chip flaws
Two critical flaws in Broadcom Wi-Fi chips disclosed last year were thought to affect only Apple and Android devices, but Lenovo now says ThinkPad models are vulnerable, too. Continue Reading
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News
09 Feb 2018
Blockchain consulting project news: Accenture, Synechron in pilots
The blockchain portion of the IT consulting market appears to be gaining momentum amid prototype and pilot projects from Accenture and Synechron; other news from the week. Continue Reading
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News
09 Feb 2018
Dell EMC Partner Program sets $50B channel business target
On the first anniversary of the Dell EMC Partner Program's launch, the company's global channel chief said partners can expect fine-tuning but no major program overhauls in 2018. Continue Reading
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News
09 Feb 2018
Vendors clamor for a sliver of public cloud pie
AWS, Azure and GCP are top of mind for public cloud market share, but companies lower down the ranks want their piece of the pie, too. Continue Reading
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News
09 Feb 2018
LogMeIn to buy Jive, enter UCaaS midmarket
LogMeIn plans to acquire UCaaS provider Jive Communications for $357 million. The Jive acquisition, expected to close next quarter, will send LogMeIn into the UCaaS market. Continue Reading
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Blog Post
09 Feb 2018
Digital transformation initiatives engulf businesses, partners
Recent market research reports point to the challenges of digital transformation initiatives, which call for both customers and channel partners to make changes. Continue Reading
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Feature
08 Feb 2018
ZeroStack sees future in channel partners
ZeroStack, a private cloud platform startup, aims to grow its customer base through distributors, service providers and resellers such as Morris Technology Partners. Continue Reading
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News
07 Feb 2018
A Grammarly vulnerability exposed user documents
An authentication flaw in the Grammarly browser extension could have exposed users' sensitive documents if the popular spelling and grammar checker were left unpatched. Continue Reading
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News
06 Feb 2018
Enterprise storage focus to shift to data in 2018
The focus of enterprise storage will shift to data management and analysis in 2018, spurring IT departments to rethink architecture that must stretch to edge and cloud. Continue Reading
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News
06 Feb 2018
Don't expect big changes from Dell-VMware maneuvers
Enterprise storage stalwart EMC was majority owner of VMware and now may wind up a subsidiary if Dell merges with the virtualization giant. Dell said no decision has been reached. Continue Reading
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News
06 Feb 2018
Rubrik expands, lands Datos IO for NoSQL backup
Datos IO's ability to protect applications built on NoSQL databases caught the attention of Rubrik, which strives to protect all data stored on premises and in the cloud. Continue Reading
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News
05 Feb 2018
Dell weighing IPO options
An SEC filing from the vendor reveals it is musing over the idea of returning to public ownership, but it has called on partners to remain calm in the face of the speculation. Continue Reading
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News
02 Feb 2018
Fusion Agiletech-Quisitive eye private blockchain expansion
Quisitive is on course for becoming a Microsoft consulting partner with national reach, according to investment group Fusion Agiletech; other news from the week. Continue Reading
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News
02 Feb 2018
Apple ready to disrupt contact-center market
The Apple Business Chat release comes as many businesses are rethinking the role of the contact center, which could turn the platform into a market disruptor. Continue Reading
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News
02 Feb 2018
Cisco, Google prep hybrid cloud option with Kubernetes
A Kubernetes partnership from Cisco and Google widens IT pros' container orchestration options in hybrid cloud deployments, but its advantages depend on future software integrations. Continue Reading
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News
01 Feb 2018
Enterprises' ability to secure the cloud raises doubts
A new study on cloud data security provides insights into the shaken confidence in the cloud. Despite its increased use, payment and customer data still appears to be at risk. Continue Reading
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News
01 Feb 2018
Malware samples for Meltdown and Spectre detected
Nearly 140 samples of malware that exploit the Meltdown and Spectre vulnerabilities have been discovered by AV-TEST, but most samples are based on existing proof-of-concept code. Continue Reading
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News
01 Feb 2018
IBM partnership model adapts to modern channel businesses
Under the renewed IBM partnership approach, IBM wants to attract a new generation of partners while forming tighter alliances with traditional partners. Continue Reading
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News
31 Jan 2018
CompTIA: Digital transformation driving IT spending growth
The demand for cloud, security, IoT and a fair few other technologies should keep the channel busy throughout the rest of 2018. Continue Reading