Managed service provider (MSP) business model

Get the information you need to stay on top of the rapidly evolving managed services sector. News, tips and trend pieces cover the challenges of MSP business model transformation.

Feature 28 Feb 2022
MSPs find soft-skill, tech challenges in help desk ticketing

Service provider personnel must work through automation, staffing and software challenges when they deploy help desk ticketing central business management systems. Continue Reading
Guest Post 31 Jan 2022
2022 predictions include more cloud offerings, more breaches

Service providers must stay abreast of the forces shaping the market. Dave Sobel revisits his 2021 predictions to assess how accurate they were and dives into predictions for 2022. Continue Reading

MicroscopeUK

8x8 to measure more than revenue with Elevate enhancements
Comms player introduces changes to partner programme in a move that will give more a chance to climb tiers and gain rewards
Jamf extending channel reach
Apple device management specialist is looking to work with managed service providers and security players to get in front of more...
Softcat trading update signals growth is on track
Channel player’s brief insights into how its third quarter has fared will provide further reassurance for those channel watchers ...

Security

Zyxel vulnerability under 'widespread' exploitation
Researchers warned that threat actors are widely exploiting an unauthenticated command injection vulnerability to target multiple...
Zero-day vulnerability in MoveIt Transfer under attack
Rapid7 observed exploitation of a SQL injection vulnerability in Progress Software's managed file transfer product, which was ...
Low-code/no-code use cases for security
Low-code/no-code development approaches have their fair share of security issues, but that doesn't mean they can't be used to ...

Storage

Infinidat goes hybrid, adds cyber detection
Infinidat introduces a cloud OS, expanding its storage capabilities to the hybrid cloud, and adds cyber detection for advanced ...
NetApp rolls out new ASA block storage, recovery guarantee
NetApp's latest update includes a new line of all-flash SAN, an expansion of its OnTap software to all storage systems and a ...
Dell finds storage Apex of Project Alpine
Storage and cloud products developed under Dell Technologies' Project Alpine emerge for Dell Apex, including storage platforms ...

Networking

Google interconnects with rival cloud providers
Video platform provider Pexip said Google's Cross-Cloud Interconnect reduced the cost of connecting Google Cloud with Microsoft ...
How to interact with network APIs using cURL, Postman tools
Network engineers can use cURL and Postman tools to work with network APIs. Use cases include getting interface information and ...
Modular network design benefits and approaches
Modular network design is a strategic way for enterprises to group network building blocks in order to streamline network ...

Cloud Computing

Cloud experts weigh in on the state of FinOps
Surprised by your cloud bill? Experts weigh in on the rising popularity of FinOps, the art of building a FinOps strategy and the ...
Dell Apex updates support enterprise 'cloud to ground' moves
Dell's latest Apex updates puts the company in a position to capitalize on the hybrid, multi-cloud and edge computing needs of ...
Prepare for the Azure Security Engineer Associate certification
Are you ready to boost your resume or further your cloud career path? Review this preparation guide to get ready for Exam AZ-500 ...

Data Management

6 ways Amazon Security Lake could boost security analytics
Amazon's new security-focused data lake holds promise -- including possibly changing the economics around secure data storage.
How to approach data mesh implementation
Data mesh takes a decentralized approach to data management, setting it apart from data lakes and warehouses. Organizations can ...
Fivetran's new funding a hedge against economic uncertainty
The data integration vendor added $125 million in financing to not only fuel R&D but also ensure that operations remain smooth if...

Alteryx unveils generative AI engine, Analytics Cloud update
The longtime data management vendor developed a new AI engine that incorporates generative AI. It also unveiled new capabilities ...
Microsoft unveils AI boost for Power BI, new Fabric for data
The tech giant introduced a tool that will infuse its primary analytics platform with generative AI, as well as a new SaaS suite ...
ThoughtSpot unveils new tool that integrates OpenAI's LLM
The analytics vendor unveiled a variety of new capabilities, including Sage, which integrates OpenAI's generative AI technology ...

Close