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  • Customer support chatbots set to transform service functions

    AI-enabled chatbots are helping enterprises improve their customer service functions by automating some tasks, enabling human workers to focus on what really matters. Continue Reading

  • AI lowers hurdles to digital transformation of healthcare

    Depending on the organization, the digital transformation of healthcare comes in many stages and flavors. Consensus dictates that artificial intelligence is one of the major reasons for undertaking the painstaking process of transformation from paper-based to digitized forms of healthcare. AI's potential benefits are seen as enormous in helping meet the never-ending quest by hospitals and health systems to provide more efficient and cost-effective patient care.

    The July issue of Pulse opens with our editor's letter and great expectations for improved patient engagement that can come with the digital transformation of healthcare. Along those lines, our cover story examines the roadblocks to digital transformation and AI implementation, including slowdowns in government funding, landing the right tech skills and ensuring accurate data -- as seen through the eyes of hospital IT professionals who share their experiences in overcoming these challenges. In another feature, we look at the rewards of going digital and implementing AI -- greater integration of electronic health records, better access to patient data, more accurate diagnostics and stronger population health management.

    Also in this issue, infograph statistics show the critical role AI can play in preventing heart attacks and diagnosing early stages of cancer; healthcare APIs take center stage among government health regulators; and AI's great strengths don't necessarily immunize it from clinical fraud, hacks and medical errors.

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  • Use of AI in healthcare seen saving lives of patients

    Prevention of heart attacks and diagnoses of cancer may one day improve, thanks to AI. Infograph statistics reveal promising findings for AI applications in healthcare. Continue Reading

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