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  • July 19, 2017 19 Jul'17

    OpenText Magellan tech lead pulls back the curtain on its new AI tool

    The technical lead on OpenText Magellan offers some insight into how the company's newest tool came together and how it can be used for fraud detection, CRM and more.

  • June 07, 2017 07 Jun'17

    Customer data mining rules changing in Trump's corporations-first era

    As Trump negates regulations against mining of customer data, consumers are mixed when it comes to trusting AI to act on those insights, Pegasystems research shows.

  • March 30, 2017 30 Mar'17

    How AI, IoT and big data lead to new insights via data mining in CRM

    SAP Labs director Seema Thomas discusses how big data infuses mature technologies -- such as AI, CRM and IoT -- with cutting-edge insights to drive better sales

  • November 01, 2016 01 Nov'16

    Cloud-based networking meets changing infrastructure needs

    A growing number of network managers have their heads in the cloud, and that's a good thing. Cloud-based networking technologies are emerging to help solve a number of enterprise problems, and organizations are busy exploring what "the networked cloud" will mean for them. While some network pros are dipping cautious toes into the cloud-based networking waters with individual, subscription-based services that integrate with their existing infrastructure, others are rolling out technology that lets them manage the migration of their applications to the cloud with a high degree of visibility and control. This edition of Network Evolution examines how cloud-based networking can make network managers' lives easier in a new era of IT.

    Also in this issue, find out whatever happened to the legacy voice engineers of yore, since voice over IP technology threatened to render their traditional circuit switching skills more or less obsolete in the 1990s. We catch up with a few such professionals who -- far from phoning it in -- learned new skills that took their careers in unexpected directions.

    And last but not least, we explore Microsoft's upcoming Azure Stack release -- and whether it could become a major player in the software-defined networking space.

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  • 'Digitize or Die': Embrace IoT digital transformation or perish

    In his book, Schneider Electric's EcoXpert program global vice president decodes how IoT digital transformation strategies differentiate winners and losers. Continue Reading

  • Interest in 5G wireless networks ramps up

    The ability for businesses to use 5G wireless networks is closer to becoming a reality as carriers continue to deploy 5G trials across cities in the U.S. and globally. While the technology that promises faster broadband speeds and enhanced data capacity is still in precommercial stages, 5G wireless networks are expected to transform how business is conducted around the world.

    In this issue of Network Evolution, find out how enterprises are exploring of the possibilities of 5G wireless networks and how they can prepare for them.

    Beyond 5G wireless networks, this issue looks at software-defined networking, and network managers share their reasons for choosing smaller SDN vendors instead of major providers like Cisco or VMware. A variety of software-based networking options are attracting enterprises that want to start their SDN evolution.

    In addition, the ongoing availability of new business collaboration tools and features offers end users multiple options to choose from, which can lead to overlapping features. Enterprises are faced with similar applications for things like email, messaging, video or conferencing, and IT managers have begun exploring options to consolidate these tools into a single platform. Here we look at best practices to develop a plan to help deploy unified communications (UC) tools and improve collaboration across the enterprise.

    Finally, in this month's Subnet, see how Durham County, N.C., is using network automation to create an efficient, seamless network experience for IT managers and users.

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  • Investigate how copy data management systems curb data sprawl

    The top copy data management vendors offer innovative products to reduce the staggering amount of data that organizations create by replicating multiple copies of production data. Continue Reading

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  • Customer data mining needs a governance plan to propel sales

    The difference between traditional data governance and rules surrounding the mining of customer data is an extra layer to prevent the 'stalker effect' that turns away business. Continue Reading

  • Big data users share their trying but winning analytics war stories

    The challenges encountered in deriving business benefits from big data are huge, but so are the rewards. Hadoop and related technologies are easing those challenges to the point where companies are willing to graduate from experimental to full-blown big data analytics deployments. Still, the march toward that goal can be long and arduous, and not just from a technological and architectural standpoint. Before taking the plunge, big data users, including data scientists, managers and evangelists, are faced with the sometimes monumental task of justifying big data's return on investment to business executives focused on competition, profit margins and allocation of funds. "For a lot of organizations like ours, big data has not yet become a core foundation of running the business," said Beata Puncevic, director of analytics, data engineering and data management at Blue Cross Blue Shield of Michigan. Yet, actionable insights gained from big data analytics can be indispensable in driving revenue, reducing costs and developing new products.

    This handbook on big data analytics examines the trials and tribulations of big data users who are on the front lines, devising and implementing partial and full-blown applications. In the first feature, editor Craig Stedman interviews battle-tested IT and analytics warriors from Blue Cross, Macy's and Progressive Insurance who reveal the business challenges in justifying the worthiness of big data applications. In the second feature, Stedman explains how real-time big data analytics is helping companies like Comcast and eBay to move quickly on massive amounts of incoming information. And in the third feature, reporter Ed Burns spotlights the decisions at Neilsen and Nasdaq to run or not to run big data systems in the cloud.

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  • Cloud streaming analytics prescribes big data remedies

    It seems like everything's in motion these days. Streaming data is no exception. With the avenues of information proliferating, it's critical that companies extract value from incoming data in real time, enabling them to devise successful business strategies and remain competitive. IDC reports that the amount of data created is growing at a burgeoning rate of 40% annually and will reach 44 trillion gigabytes by 2020. Needless to say, collecting, storing and analyzing this data can require a nonstop effort of herculean proportions. Cloud streaming analytics can help companies get a better grip on that relentless endeavor and mine true business value.

    In the first feature of this guide, News Writer Joel Shore reports how Time Warner Cable used real-time cloud streaming analytics as a service to gain better insight into its customer base and identify new marketing opportunities for its clients. The second feature by Shore raises the question of whether big data is too big for cloud-based analytics. While companies amass and store large amounts of data, the percentage of collected data that's actually accessed for analytics purposes is alarmingly microscopic. In the third feature, IT consultant Swathija Raman delineates five principles of mastering software analytics, logging and reporting in relation to the internet of things and how these principles apply equally to a multitude of business formats.

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