Enterprise VoIP News
August 04, 2015
Find out how the Talko app for the iPhone, our latest Network Innovation Award winner, is changing the way teams communicate and collaborate on the go.
March 23, 2015
In this week's UC blogs, analysts discuss why Microsoft's UC platform rebranding is such a gamble and how American Express is setting the standard for WebRTC video use.
February 25, 2015
In this news recap: VoLTE services are driving new growth in the VoIP equipment market, while Google pushes for the FCC not to regulate interconnection agreements with ISPs.
December 22, 2014
More IT pros are shopping for VoIP hardware than for software-based telephony clients for the PC and mobile devices, a TechTarget survey shows.
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The ISDN switch-off is inevitable. Currently there is a need to find an appropriate alternative. IoT and M2M communication could be used in this case. Continue Reading
The VoIP telephone may not be the most glamorous member of the office, but in many businesses, its absence would be sorely felt. Despite the rise of mobile devices in the enterprise, many IT managers still depend on IP telephony's reliability, functionality and call quality. In fact, some analysts estimate that around 90% of enterprises have a VoIP telephone deployed in at least one site.
But with a plethora of models and features to consider, choosing a VoIP telephone that rings true to organizational needs can pose an overwhelming challenge for IT decision makers. This issue of Network Evolution is here to help, with IP telephony insight, advice and anecdotes from IT pros.
Also in this issue, learn why many businesses with international partners, employees or customers would be wise to consider just how much of their data travels over undersea cables -- and what would happen to that traffic in the event of a major submarine fiber outage. We also take a look at how some organizations are having their software-defined cake and eating it too, deploying Cisco ACI and VMware NSX in the same networks.Continue Reading
The emergence of Voice over Internet Protocol (VoIP) revolutionized communications in business. The ability to merge traditional voice telephony with Web-based data streams yielded higher productivity and lower costs compared to expensive time-division multiplexing (TDM) services. VoIP has been business-grade for many years. Its gradual adoption has reached critical mass, where most businesses now know about it and a growing number are using it.
Though newer technologies such as unified communications offer larger feature sets, VoIP still provides a point of entry for small and medium-size businesses seeking to upgrade their legacy telephony systems to more versatile IP-based services. This buyer's guide discusses the evolution of VoIP, its major use cases and which features to consider before making a purchasing decision.Continue Reading
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Call centers are replacing landline-based PBX systems with VoIP platforms, freeing agents to work from anywhere. Microsoft's offering is one platform option. Continue Reading
The value of voice communications has not really changed, but telephony is no longer the hub of workplace communication, according to one telecom expert. Continue Reading
With hundreds of models and countless features to choose from, picking the right IP phone can be a challenge. Here's what IT managers need to know before they make the call. Continue Reading
Manage Enterprise VoIP
Learn to apply best practices and optimize your operations.
Vendor selection, cross-selling and in-depth product knowledge are the keys to success when it comes to offering Voice over IP services, Mike Bloomfield writes. Continue Reading
The demise of desk phones has been predicted for years, but they stubbornly stick around. Why haven't alternatives to traditional office phones caught on? Continue Reading
Managing VoIP quality is a constant headache for engineers. Here are some ways to avoid some common problems. Continue Reading
Problem Solve Enterprise VoIP Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
How can we make sure our VoIP phone system can grow with our company? Telephony expert Jon Arnold explains how the flexibility of VoIP allows it to keep pace with growth. Continue Reading
Independent disaster recovery planning expert Paul Kirvan discusses why your VoIP system must be part of the disaster recovery planning process. Continue Reading
In this early stage of network functions virtualization (NFV) adoption, enterprises must be wary of false NFV service claims for VoIP and UC services. Continue Reading