Incident managment News
February 13, 2018
ExtraHop fortifies its packet capture platform with cybersecurity analytics software, Reveal(x); Mist introduces a virtual network assistant powered by artificial intelligence.
January 30, 2018
At Nasdaq, IT monitoring unified different teams' views of infrastructure, but cultural blocking and tackling are equally important to improve incident response.
January 26, 2018
Amazon's move to fold Sqrrl, a threat detection startup, into AWS security services could help bring together its growing list of disparate security tools.
December 13, 2017
According to a new survey from CA Veracode, breach awareness regarding recent major cyber incidents was low among executives, managers and directors, surprising some experts.
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Enterprises face potential threats every day, whether it's an office shooting or cyberattack. Critical communication tools, however, can help protect employees and operations. Continue Reading
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New Year's resolutions aren't just for the gym averse and fast food junkies. IT engineers, cloud admins and other professionals obsessed with uptime have self-improvement in mind for 2018. Continue Reading
When an IT incident arises, the focus is often on what admins can fix in the moment, but unflappable organizations make process improvement the final step of issue resolution. Continue Reading
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Research from Etsy and IBM suggests we are learning the wrong lessons from software failure incidents and points toward how to get it right. Continue Reading
Try other avenues first, but then prepare an SAP support ticket that will clearly describe and recreate your incident, so SAP can assign it to the right experts. Continue Reading
No one notices when there's a solid IT incident management response process in place, but everyone notices when there's not. Improve how you handle issues in three steps. Continue Reading