Speech recognition software News
March 14, 2018
Artificial intelligence in speech recognition is transforming the technology, but are enterprises ready to employ these new tools within their operations?
November 29, 2017
It can be challenging to pick a call center technology, implement it and optimize it for the best results. Here are the top eight call center tools to deliver the best customer experience.
October 17, 2017
Components of AI, such as machine and deep learning, will be part and parcel of every enterprise. When devising a machine learning strategy, CIOs should think of it as the next wave of analytics.
October 30, 2016
Microsoft has updated its Microsoft Cognitive Toolkit, a piece of software designed for so-called 'deep learning' used to speed advances in areas such as speech and image recognition -- and it's ...
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Voice user interface (VUI) is speech recognition technology that allows people to interact with a computer, smartphone or other device through voice commands. Apple's Siri, Amazon's Alexa, Google's Assistant and Microsoft's Cortana are prime examples of VUIs. Continue Reading
Voice emulation is the software-generated reproduction of an individual's speech. Continue Reading
When physicians juggle a lot of tasks, they can forget to place a necessary order. Artificial intelligence is helping one hospital system remedy this and avoid medical mistakes. Continue Reading
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Voice and IoT go hand in hand, freeing users from being tied down by screens and data input. Continue Reading
Enterprises that want a consumer-facing chatbot can incorporate Amazon Lex technology into their apps. But uses remain murky, and it's not a fit for every industry. Continue Reading
Contact center voice technologies with natural language processing improve CRM and speech analytics for better customer service, but blind spots hold up progress. Continue Reading
Manage Speech recognition software
Learn to apply best practices and optimize your operations.
A great user experience is critical to the success of an internet of things device. Product designers can learn three important IoT UX design lessons from the Amazon Echo. Continue Reading
To keep pace with customer expectations, contact centers must evaluate their technologies and make some difficult decisions about investments in the tools they've used for years. Continue Reading
It's been a long journey, but are companies finally ready to incorporate customer-centric processes into their contact center operations? Continue Reading
Problem Solve Speech recognition software Issues
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The ReBreakCaptcha exploit can bypass Google's reCAPTCHA verification system using flaws in Google's own API. Expert Michael Cobb explains how the attack works. Continue Reading
Have you thought about taking Amazon's Echo device for a test drive? Expert Barry Burd walks you through the process of developing apps for Echo. Continue Reading
Smartphones with gyroscopes can be exploited to serve as an eavesdropping tool. Expert Nick Lewis explains how to mitigate smartphone gyroscope risk. Continue Reading